Medical Quality Assurance

PAMELA ROGERS, CMRS

** ****** ******, *********, ** 14626

Cell: 585-***-****

********@*********.**.***

OBJECTIVE

To obtain a position within medical administrative assisting /billing field

utilizing acquired skills, education and experience.

EDUCATION

Bryant and Stratton College, Rochester, NY

Associate of Occupational Studies (A.O.S.), Medical Administrative

Assisting, August 2010, GPA: 3.95

. Specialization: Medical Coding and Billing

. Certified Medical Reimbursement Specialist (CMRS Certification) -

received August 2010

. Graduated with Highest Distinction

RELATED COURSES AND SKILLS

. Medical Terminology

. Anatomy and Physiology I and II

. Medical Office Systems

. Health Care Reimbursement/Billing

Emphasis

. Advanced Billing

. HIPAA Laws and Ethics

. Coding I and II

. ICD-9-CM coding and CPT coding

. CMS-1500 / Claims

. HCPCS Level II coding

. Excellent computer skills: Microsoft Word, Excel, Access, Power Point,

Outlook

. Keyboarding - 55 wpm

. eMedNY and ePace (New York State Medicaid claims web-based processing

system)

. Ahlers Database (tracking software- for patient care from appointment

through billing)

. Medent (electronic medical records)

CERTIFICATIONS/AWARDS

. Dean's List (May 2009 - August 2010)

. HIPAA - "Privacy Rule and Health Care Practice" Certification (received

2009)

. Employee of the Quarter Award (2004)

. Employee Certificate of Appreciation (2004)

EXPERIENCE

Threshold at the Community Place, Rochester, NY

June 2010 - July 2010

Medical Administrative Assisting (90 hours of internship)

. Performed patient check in and check out procedures

. Answered phones and scheduled patients' appointments using Medent

(electronic medical records system)

. Accessed eMedNY and ePace (New York State Medicaid claims web-based

processing system)

. Greeted and determined financial status of patients and their eligibility

for healthcare

. Aided in patient eligibility for health insurance and assisted in

patients' healthcare enrollment

. Communicated and provided support to all team members to ensure optimal

patient care

. Entered new patient data into Ahlers database (tracking software- for

patient care from appointment through billing); operated office

equipment, photo scanners, copiers, printers, computers and facsimile.

. Maintained, created, and retrieved files for scheduled appointments.

Veramark Technologies, Inc., Pittsford, NY June 1984

-January 2009

Quality Control Database Programmer

. Responsible for wireless billing, database programming and

quality assurance

. Integrated workflow control for tracking and compliance to identify

opportunities for improvement and benchmarks for measuring future

savings.

. Compiled and converted data for use with proprietary software for Health

Centers, Federal Government and state and local government facilities,

tracking all levels of organizational departments regarding

telecommunication usages.

. Established and maintained 100% defect free telecommunication hardware

and software product.

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