Customer Service Manager
Resume:
Kirstein Mejias
Riverdale MD 20736
Rent a center Inc
**** **** ***** **** ******* suite 410 21113
From November 2003 –October 2009
ASSISTANT STORE MANAGER
Job duties open and close store get bank deposit ready do store inventory supervise account managers do
the daily planner cash count for business day service customers merchandise prep deliveries for the day
and most important give the best customer service
HOME PLACE OF AMERICA
CRYSTAL CITY VA
FROM OCTOBER 1999- NOVEMBER 2003
DEPT LEAD
JOB DUTIES INCLUDE SUPERVISING EMPLOYEES ORDERING MERCHANDISE FOR THE
DEPARTMENT DOING PLANNAGRAMS FOR DEPT DOING EMPLOYEE WEEKLY SCHEDULE
AND GIVING THE BEST CUSTOMER SERVICE
LINEN & THINGS CO
PENTAGON CITY VA
FROM FEBUARY 1996-1999
ANSWERING PHONES DEPT ASSOCIATE
JOB DUTIES CUSTOMER SERVICE APPROCING EVERY CUSTOMER WITH IN 10 FEET
FILLING DEPTS HELPING CUSTOMERS ASSISTING ON THE CASH REGISTER SOMETIMES
EVEN DOING OVERNITE PROJECTS.
NOVEMBER OF 1997 WAS PROMOTED TO DEPT LEAD LOOKING OVER EMPLOYEES AND
ASSISTING DEPT MANAGER
JULY OF 1998 WAS PROMOTED TO DEPT MANAGER OVER LOOKING THE ENTIRE
DEPARTMENT ORDERING MERCHANDISE DOING EMPLOYEE SCHEDULE /TIME CARDS
AND FOLLOW UPS WITH DEPT LEAD. MY DUTIES ALSO INCLUDE OPENING AND CLOSING
THE STORE CASH COUNT AT THE BEGINNING OF THE DAY AND AT THE END OF THE DAY
FOLLOW UPON CUSTOMER REQUEST .
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