Professional Experience

LifeCenter Northwest - Bellevue, WA Feb 2008 -

Oct 2009

Director of Information Systems

. Oversaw company information and telephone systems, reporting to Vice

President of Operations

. Managed three direct reports and multiple vendors, supporting a multi-

location infrastructure with 100+ users

. Improved efficiency and reduced cost by consolidating and

standardizing servers, desktops and laptops

. Established Help Desk, including on-call schedule, that improved

internal processes, enhanced productivity and increased dependability

of IT Department

. Implemented company Intranet for online filing and a central source of

company information

. Designed and implemented new network and server infrastructure to

increase security and improve uptime

. Increased cost-savings by 10k by executing desktop faxing solution via

VoIP

. Improved reliability and reduced cost by 12k by implementing Avaya

VoIP Internet and Phone solution

. Provided reliable and efficient global access with IPSec VPN and

Windows Mobile and iPhone devices

. Reduced IT budget by 250k in first year of service

New York Organ Donor Network - New York, NY Jun 2006

- Feb 2008

Network Administrator

. Managed all servers including Windows Server, Exchange, SQL, and

Terminal Server

. Upgraded Exchange 2000 to Exchange 2003, Maintained Windows 2003 AD

with DNS, DHCP

. Configured Group Policies with VB login scripts and for user and

desktop security

. Installed and configured Windows Software Update Services, integrate

with GPO

. Installed and configured all Compaq and Dell server hardware and

software

. Maintained virus protection on all email and files with Antigen Spam

Filter and Norton Antivirus

. Performed nightly backups with Computer Associates Arcserve and

Exabyte tape library

. Configured wireless LAN with WPA2 security, HP Procurve switch with

VLANs or DMZ, LAN and WAN access

. Configured Cisco PIX 515e Firewall, Cisco VPN Concentrator 3000

Self-Employed - New York, NY Jan 2004

- Jun 2006

Freelance IT Consultant

. Maintained and administered Windows, Apple and Linux servers,

including Windows 2000/2003, Exchange 2000/2003, SQL 2000, RedHat

Linux, Apple OSX

. Integrated Windows Active Directory security with Apple File Sharing

. Provided SQL 2000 support and database administration, Microsoft CRM

server v1.2

. Configured NT print server and TCP/IP printing, Install AppleTalk for

printing and file sharing

. Maintained Internet Security through Symantec, Checkpoint, and PIX

Firewalls and virus protection with Trend Micro and Symantec

. Performed nightly backups with Veritas Net Backup, Backup Exec, CA

Arcserve

. Configured Cisco switches, VLANs, Wireless network, Firewalls

. Maintained BES and GoodLink servers, with support for mobile devices,

including Blackberry and Treo

. Presented cost-saving solutions to Directors, such as VoIP,

standardization and consolidation

. Created proposals for new hardware and software and present to

Directors

Langenscheidt Publishing Group - Maspeth, NY

May 2002 - Jan 2004

Network Manager

. Hands-on Manager of MIS Department in large WAN structured publishing

company, reporting to CFO

. 2 direct reports, supporting 200+ users running Windows and Mac

. Created proposals for new hardware and software and presented to CFO

. Managed Windows 2000 AD domain with DNS, WINS, DHCP for four offices

across WAN

. Servers included Windows NT4/2000, Exchange 5.5/2000, SQL 7/2000,

Citrix MetaFrame

. Upgraded NT4/Exchange 5.5 domain to Windows/Exchange 2000 Active

Directory domain

. Configured NT print server and TCP/IP printing, Install AppleTalk for

printing and file sharing

. Configured and maintained all Cisco switches, Internet Security

through Symantec Enterprise Firewall

. Maintained virus and spam protection with Symantec Norton Antivirus

and Trend Micro VirusWall

Cole Systems Associates - New York, NY

July 1997 - May 2002

Senior Network Engineer

. Responsible for maintenance and administration of servers and desktops

at client sites

. Provided training to clients' MIS department on all systems and

software

. Worked with clients to build and design their network infrastructure

. Performed Windows NT and Windows 2000 AD installs and upgrades at

client sites

. Server installs and upgrades included Exchange 5.5 & 2000, SQL 7 &

2000

. Maintained backup software, including Computer Associates Arcserve and

Veritas Backup Exec

. Installed and maintained corporate antivirus and firewall solutions

. Configure Windows 2000 VPNs to provide connectivity for remote users

. Configure routers & switches for WANs, subnets, VLANs and Internet

access

Technical Skills

. Operating Systems: MS Windows 95, 98, 2000, XP, MS Windows NT 4.0,

2000, 2003 Server

. Networking: LAN, WAN, DNS, WINS, DHCP, AppleTalk, TCP/IP, Active

Directory, Wi-Fi

. Security: PIX, Checkpoint, Symantec, Watchguard, Firewalls, Websense,

Trend Micro and Symantec Antivirus

. Network Application Software: MS Exchange 5.0, 5.5, 2000, 2003, MS

SQL 7.0, 2000, 2005, MS SharePoint, IIS, SMS, LCS, SUS, Arcserve,

Netbackup and Backup Exec, RightFAX, Citrix, Terminal Server,

Blackberry, GoodLink

. Desktop Application Software: MS Office 97, 2000, 2003, 2007, Visio,

Adobe Acrobat,

. Hardware: HP, Dell Servers, HP, Dell, IBM desktops and laptops, HP,

Dell Tape libraries, HP, Konica, printers/copiers/scanners, Cisco, HP

routers and switches, Blackberry, Treo and iPhone devices

. Phone Systems: Avaya IP Office 500, Merlin Legend

Education

. Kingsborough Community College 1998 - 2000

References Available Upon Request

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