Customer Service Administrative Assistant

***** ******** **** ***

**.*******@*****.***

Houston, TX 77049 318-***-****

OBJECTIVE

I am seeking a career with a company that can best utilize my skills and

potentials. I am excited and am looking forward to a challenging occupation

that encourages team goals and that seeks to encourage the employee to

think of new and innovative ideas.

EDUCATION

B.S. in Biology Cumulative GPA: 3.28

Grambling State University, Grambling, Graduation Date: May 15, 2010

LA

Summer 2007 - 2008

Summer Internship B.S./ M.D. Program

MeHarry Medical College

Pre-College High Ability Program Summer 2005

Grambling State University Achieved 10 college credit hours

SKILLS & KNOWLEDGE

. Microsoft Office (Word, Excel, PowerPoint)/Quick Books

. Types 60 words/minute

. Energetic, outgoing personality with excellent communication skills

(verbal and listening) and strong customer service skills.

. Organized, detailed-oriented, ability to multi task and change

directives in a fast-paced environment while maintaining constant

focus on excellent customer service deliver.

. Possess a sense of urgency and a meticulous attention to detail.

EMPLOYMENT

Administrative Assistant/Customer Service March 2004 -

October 2009

U-Save Auto Rental LLC, Ruston, LA

. Learned all operational functions of the store in order to assume

responsibilities of an Administrative Assistant

. Developed leadership ability and Customer Service skills

. Assisted other members of management with daily store operations

. Ensured compliance of associates with established security, sales, and

record keeping procedures and practices

Student Worker

CMAST (Center for Mathematical Achievement, Science, and Technology)

Grambling, LA Fall 2008

. Assisted in clerical work

. Received and assisted callers and clients

Orientation Leader/ Student Worker

First Year Experience at Grambling State University, Grambling, LA

Fall 2006-Spring 2008

. Tour Guide

. Received and assisted callers and clients

. Kept records and filed paperwork

Volunteer Worker

Family Resource Center, Lincoln Parish School Board, Ruston, LA

Summer 2006

. Filed paperwork and performed other general office tasks

. Received and assisted callers and clients

Honors

. President's Lists (2010) at North Carolina A&T State University

. Awarded North Carolina A&T State University Academic Achievement

Scholarship (2010)

. Awarded Grambling State University Academic Achievement Scholarship

(2006-2008)

. Elizabeth Culverhouse Foundation Scholarship (2006-2009)

. Tuition Opportunity Program for Students (TOPS) (2006-2009)

. President's Lists (2006-2008) at Grambling State University

. Who's Who Among College Students (2006-2007)

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