Sales Process

JESSICA TRENT

*** ***** ** ****: 562-***-****

Mobile, AL 36604 Email : ***********@***.***

Summary:

Over ten years experience in the financial services industry with a track

record of producing extraordinary results which have led to increased

skills within my career. Energetic self-starter with excellent analytical

and organizational skills. Accurate and motivated looking to secure a

position with a well established organization that will lead to a lasting

relationship in the finance industry.

Employment History:

REDC Irvine, CA - June 2008 - August 2010

Closing Coordinator:

* Improved closing process resulting in increased company proceeds from

auction to closing by 50%.

* Precisely reviewed closing documents for accurate commissions

resulting in fewer errors and decreased turnaround time from 72 hours

to 1 hour.

* Tool development with IT to create a commission calculator resulting

in reduced and faster process times.

* Solved property repair and lending issues which accelerated closings.

* Effectively communicated daily with sellers, buyers, escrow officers,

lenders and listing agents.

* Managed detail orientated daily reports to help streamline the closing

process.

Genpact Mortgage Services Irvine, CA - April 2007 - Sept 2007

Senior Loan Processor:

* Effectively managed daily pipeline reports of 40-70 loans

* Accurately reviewed and ordered all loan conditions (reports,

settlement statements, credit supplements, verification of employment,

rent and mortgage payoffs).

* Detail driven with reviewing of rate locks, drawing and auditing docs

for signing.

* Effectively communicated with all parties to prepare loan for closing

* Strong customer focus with buyers, sellers, title companies, escrow

agents, and loan officers to obtain additional documentation and

complete loan submissions to perform closings.

New Century Financial Irvine, CA - July 2006 - April 2007

SDT Supervisor:

* Leadership position in supervising the Strategic Document Tracking

Team.

* Process improvements of missing or incomplete documents for newly

funded prime loans by developing a detail orientated reporting

tracking system.

* Accurately reviewed all incoming documentation for completeness,

resulting in a 98% approval sssrate by the underwriter.

* Demonstrated leadership by distributing daily reports for team members

to obtain missing or incomplete documents

Bond Sales Supervisor:

* Leadership role in supervising the bond sales team.

* Precise review of all loan resulting in a increased purchase time from

3 months to 2 weeks with investors.

* Accurately reviewed all incoming documentation for completeness,

resulting in a 98% approval rate by the underwriter.

* Processed credits for each loan to problem solve wrong loan programs

and changed the loans that did not meet underwriting criteria.

Government Insuring:

* Insured all FHA/VA loans with HUD improving the insuring process time.

* Detail orientated by reviewing documents before shipping to HUD to

ensure everything was completed and accurate.

* Completed audits for all VA loans resulting in problem solving areas

that needed to be revised

* Paid all wire transfers for all FHA/VA loans as well as kept precise

journal entries for accounting

Platinum Capital Group Irvine, CA - Jan. 06 - July 06

Underwriting Assistant

* Responsible for the registration of new files and ensuring loan is

within program guidelines

* Improved process by increasing turnaround time for all new incoming

files from 72 hours to 24 hours.

* Accurately reviewed all incoming documents thoroughly for completeness

and effectively assisted underwriting department with various

projects.

* Processed credit for each loan and changed loan programs for those

loans that did not meet underwriting requirements.

* Developed training manuals for registration process resulting in a

quicker process improvement time.

Bank of America Brea, CA - 2002 - 2005

Home Service Specialist - 2005

* Responsible for second mortgage approval recommendations and reviewing

all incoming documents on a daily basis

* Withdrew incomplete and/or unwanted loans per HMDA guidelines

* Processed all incoming purchase contracts for completeness. Change

loan plan on customers request adhering to guidelines and adjust fees

accordingly.

* Decreased down time on incomplete purchase contracts by 3 days through

the implementation of a more thorough follow-up process.

* Improved the percentage of borrowers meeting desired closing dates by

30%

* Developed training manuals for all teams job functions.

Education:

* BA Business Administration, Concentration in Finance, May 2010.

California State University - Fullerton, California.

* Loan Processing Training - 5-week course

Bank of America - Brea, California

* Credit Signing Authority up to $1 Million for 80-10-10/80-15-5

loans

Bank of America - Brea, California

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