Customer Service Manager
Resume:
Brandi Hector
Abilene, TX *****
******.******@*******.***
Objective:
To obtain a challenging career where I can use my skills by assisting
customers, employees, and managing tasks. I am a self starter who follows
through on tasks started and instructions that I am given. My family
taught me to work hard and to never give up until the goal is reached.
Education:
Willis High School, High School Diploma
NHMCC, 12 Credit Hours, Basics
Abilene Christian University, 27 credit hours, Psychology
Work Experience:
May 2010 - Present, Administrative Assistant
Manpower
325-***-****- Silvia Hockman
Manpower is a temporary agency. My most recent assignment was working
for a Doctor's office, working with Centricity. I worked in
collections, calling patients to get payments, and to update files.
Sept 2007- August 2008, November 2009- May 2010, Cook/Customer Service
Chick-fil-A Mall of Abilene
325-***-****- Teresa Lacey
I worked as a cashier, taking orders for food, either dining in, carry
out, or catering. I received payment for products sold, and prepared
the orders. I also worked in the kitchen breading chicken, and
cleaning dishes.
June 2006- June 2007, Server/Cashier/Host
Cracker Barrel Old Country Store
325-***-****, Richard Shires
I worked various positions. The main objective was to make sure the
guest were taken care of and happy with their visit with us. As a
hostess, I seated the guest, and made sure that the table was
sufficient for their meal with us. As a server, I took the drink
orders, and the food orders. Bringing both out to the table, making
sure everything looked ok and tasted satisfactory. As a cashier, I
received payment for the meals, or any items purchased in the gift
shop. I made sure that they had a pleasant visit.
June 2002- August 2005, Office Manager/Carpenter's assistant
Nancy's Handyman
936-***-****, David Walker
As the office manager, I set up the office, and the billing system,
Quickbooks. I also, set up appointments for clients, and prepared
quotes for jobs. I made out bills, and received payments for said
bills. As the carpenter's assistant, I assisted on construction jobs,
and cleaning jobs, including but not limited to, painting, dry-
walling, roofing, and tiling.
Volunteer Work:
Grace International, Office Assistant, January 2001-December 2001
Clerical duties including answering phones and directing traffic
Skills:
I have worked in Word and Publisher to create mailing list and Excel to
organize and data entry. I have also used all Microsoft Office
Applications. I have organized several special events with and for family
and friends. I have worked with both Quickbooks and Quicken. I have
worked with many Microsoft Operating Systems, and am able to
install/uninstall software as needed. I also have excellent phone and
communication skills
References:
Stephanie Guthrie 325-***-****
Susan Hash 325-***-****
Whitney Lucas 325-***-****
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