Customer Service Medical

Leslie M. Speak

***** ****** *

Yucaipa, CA *****

909-***-****

*************@*****.***

Medical Biller/Coder

OBJECTIVE: Seeking a Medical Billing /Coding position where I can utilize my experience and skills.

SKILLS:

Medical Terminology ICD-9 Coding HCPCS Coding CPT Coding HIPAA Knowledge CMS 1500

Hospital Billing/Coding Record Keeping, Office Software, Health Information, Customer Service, Inventory,

Phone Answering, Cash Register, Public Contact, All Microsoft programs, Data Entry, 10 key by touch,

Typing 40-45 wpm, and excellent communication skills, Proficient use of 10 codes and phonetic alphabet,

AS400 / BPCS and WMS

CLINICAL EXPERIENCE:

Dr. Multani Colton, CA Feb.2010-Mar. 2010

Medical Biller/Coder Externship

Requested and verified MediCal coverage and authorization; researched unpaid insurance claims;

answered phones; made patient appointments and cancelations; pulled and filed patient records; filled

requests for medical records; mailed patient account statements

WORK EXPERIENCE:

In Home Healthcare Support IHSS Grand Terrace, CA Oct. 2009- Present

Caregiver

Light housekeeping; prepare meals, medication reminders; direct patient night support;

Inform patient’s family of any physical changes.

AppleOne Rancho Cucamonga, CA Aug. 2007-Dec. 2007

Inventory Controller

Cycle counting; inventory audits; inventory adjustments; assisted in the kitting and repack areas when

needed; helped with spills (full pallets) and damaging out merchandise that is not able to be shipped on to

the customer; and investigated shortages/overage.

Steve’s Towing Rancho Cucamonga, CA Jun. 2004-Oct. 2006

Dispatcher

Radio dispatch; data entry; computerized time and record keeping; maintained accurate vehicle logs;

operation of phone system including multiple phone lines; assisted customers with concerns and

problems; and prepared vehicle release paperwork

EDUCATION:

Four-D College Colton, CA May 2009-Mar. 2010

Medical Coding and Billing Diploma

Chaffey College Fontana, CA Jan. 2003-May 2003

Business

Fontana High School Fontana, CA Sep. 1991-Jun. 1995

Diploma

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