Customer Service Administrative Assistant

Marie Pasquier

objective

To perform above and beyond the duties required for an

Administrative Assistant. To be in a challenging environment where

my exceptional organizational, word processing, and customer

service skills will be utilized. I am capable of making significant

contribution to the mission of this company.

Experience

2001–2009 Macy’s Miami, FL

Executive Administrative Assistant

Provide executive level administrative support to the Vice President of

Corporate Inventory Management and Credit Promotions and seven

direct report. Demonstrated ability to improvise, improve procedures,

and meet demanding deadlines.

Reduced the company’s phone traffic with efficient customer

service skills.

Efficiently updated computerized spreadsheet and files.

Plan and coordinate corporate luncheons and develop

presentations for related on and off site meetings

Process monthly security system reports.

Scheduled weekly Executive conference calls.

Order office supplies and maintain company requisition.

Complete invoices and worked with Accounting Department.

• e mail *********@*****.***

15820 S.W. 105 Ct. • miAmi, FL, 33157• Phone 786-***-****

C:\Documents and Settings\britoi\My Documents\MRPasquier.doc

Type circulating memos, letters and faxes.

Organize the details of special events, travel arrangement,

corporate agendas and itineraries.

1999–2000 Precision Response Corporation Miami, FL

Customer Service Representative

Assisted AT&T customers with long distance and billing questions, activate accounts and

assist with trouble shooting.

1998–1999 Eckerd Drugs Miami, FL

Pharmacy Technician / Drug Clerk

Worked on register and performed other customer service related duties.

Assisted Pharmacist with dispensing, compounding, counting and pouring of

prescription.

Keyed in data for prescription and called medical professional if necessary to request

refill of patient medications.

Education

1998–2001 Miami Dade College Miami, FL 33152

1995–1998 Miami Palmetto Senior High Miami, FL 33157

Graduated in 1998.

ACTIVITIES

H.A.Y.DA Dance Company choreographer, running, and exercising.

Computer skills

Windows 2000 & XP, Microsoft Word, Excel, Powerpoint and Lotus Notes.

• e mail *********@*****.***

15820 S.W. 105 Ct. • miAmi, FL, 33157• Phone 786-***-****

• e mail *********@*****.***

15820 S.W. 105 Ct. • miAmi, FL, 33157• Phone 786-***-****

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