Customer Service Sales

Jessica Schweitzer

** ******* ******

Enfield, CT 06082

Cell: 860-***-****

Home: 860-***-****

Personal Email: ********@***.***

OBJECTIVE

To obtain a position that utilizes my customer service, computer & data entry, business management

and/or sales skills.

STRENGTHS

• Experience as a small business owner/entrepreneur

• Advanced telephone, internet, and customer interaction skills

• Great public speaking, written, and interpersonal skills

• Ability to learn quickly and adapt to new environments

• Self motivated, trustworthy, and highly motivated individual

LANGUAGES

Fluent speech in English and some Spanish

COMPUTER SKILLS

Skilled in Microsoft Word, Excel, Access, PowerPoint, Oracle, & Php

I am experienced in the construction of database and IT software.

Social Networking Specialist

EDUCATION

• Central Connecticut State University GPA 3.0

Bachelors in Business Management

Graduated December 2008

• Asnuntuck Community College GPA 3.43

Enfield, Connecticut

Associates in Business Administration

Graduated May 2006

EMPLOYMENT HISTORY:

Northeast Utilities – June 2010 – September 13, 2010

1935 Blue Hills Ave Extension Windsor, CT

Billing Department

• Process the opening and closing of commercial and residential accounts

• Verification of accounts & customer information

• Direct Debit Reporting

• Respond via phone to customer inquiries

• Delinquent Order Reports

• Calculate & Finalize Statement and Summary billing accounts

Bank of America Processing Center – Processing & Office Clerk

Seasonal Work for The IRS April 2010 – Presently on Call

770 Marshall Phelps Rd. Windsor, CT

Staffing Now Agency June 2009-Present

433 S Main St. West Hartford, CT

Receptionist/Executive Assistant

Through Staffing Now:

Business Intelligence Technology Advisors January 2010 – March 2010

800 Cottage Grove Road Bloomfield, CT

Executive Assistant to the CFO of the company

Invoiced the companies clients on a bi-weekly basis

•

Followed up with clients as the status of their bill payments.

•

Processed accounts payable through on-line software Quickbooks.

•

Cut the company checks and mailed them

•

Made changes to customer accounts in Salesforce and Quickbooks.

•

Some purchasing done also.

•

Campus Connect, LLC March 2008-Present

P.O. Box 271166 West Hartford, CT 06127

Founder & President

• Run the day to day operations of the company

• Manage employees and contractors both in the office and in the field

• Continue development of marketing plans

Creating invoices and Processing accounts receivable to our clients

•

Tracking accounts payable and makings sure all bill are paid on a timely basis.

•

• Promote the company by guest speaking at universities and events

• Responsible for the future growth and success of the company

Valassis April 2006-March 2008

235 Great Pond Drive Windsor, Connecticut

Client Services Representative

• Served as an associate on a team that regulates order production in the Northeast.

• Responsible for the 85% growth in clientele for the year 2005.

• Received order specification and entered them into our information systems.

• Wrote and completed confirmation reports reflecting customer activity to the four GP

coordinates.

Temp Source 2005-2006

221 Main St. Hartford, Connecticut

Banquet Server

• Traveled to various locations throughout New England.

• Provided quality service to over 170 customers at important events such as weddings,

graduations, and private parties.

• Contracted new customers through establishing a satisfied clientele. .

SODEXHO/The Hartford Insurance Co. 2/2005-8/2005

699 Asylum Ave Hartford, Connecticut

Assistant Manager

• Booked events such as corporate functions

• Developed good organizational skills

• Worked one on one with other employees that I managed.

ADCO Paper & Pkg Co, Inc. 3/2004-12/2005

1109 Metropolitan Ave Brooklyn, New York

Sales Rep

• Sold thousands of products grossing an additional 56,000 a month.

• Developed good customer and buyer relations.

• Progressed into owning my own independent company and working for myself

independently

Kitro Supplies 5/2003-5/2004

73-54 73rd Street Queens, New York

Sales Rep

• Received a bonus for exceeding the sales quota each month for a full year.

• Performed product demonstrations to perspective customers in the field.

References: Drew Harris, Central Connecticut State University 434-***-****

Nicole Lewis, Staffing Now 860-***-****

Fleming Wilson, Valassis Inc. 860-***-****

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