Customer Service High School

** **** ****** ********, ** ***** 203-***-****

******.******@*****.***

Denise Bermeo

Objective

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Seeking a position within a company that will allow me the opportunity

for growth.

Profile

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Motivated, responsible, reliable individual whom is always polite and

courteous. Exceptional team player, willing and eager to learn. Works

well under pressure.

Skills Summary

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u Recorded data u Computer u Maintained

u General Office Savvy safe working

Skills u Customer environment

u Trained Service u Consulted

employees u Prepared with Management

u Completed Manifest u Explained

Tasks u Monitored Procedures

Work Flow

Professional Experience

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Communication: Reports/ TECHNOLOGY

u Reported to upper management with concerns.

u Prepared manifest for customer use, operated office equipment

u Excellent Phone skills, explained procedures

u Record data accurately, faxed correspondence and copied,

filed information

Customer Service/Problem Solving

u Solid written and verbal communications skills

o Effective decision making, persuaded management to

purchase paper scale

o Implemented new packing systems

o Pack and ship materials via Fed-Ex and Ups shipping

systems, used courier service effectively

Organization

u Manage all aspects of day-to-day operations.:

o Copied and filed information

o Organized files and invoices.

o Multitasks with minimal era

Employment History

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Landmarkprint Document services- stamford, ct

Shipping & Receiving, 2006-2008

accurate graphics- Norwalk, ct

Shipping/Customers Service, 2003-2006

Adecco Staffing agency

Material Handler, 2001-2001

GREENTREE MANOR- WATERFORD, CT

Dietary Aide, 1999-2000

Education

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Norwalk community college - Norwalk, Ct

General Studies, Pursuing an Associates Degree

GPA: 3.45/4.0

New london high school - New London CT

GRADUATED- DIPLOMA, 1991 GPA: 4.0/4.0

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