Human Resources Management
Resume:
BERNADETTE (BERNIE) MELCHIONNE
Blvd. #39
Torrance, California 90505
******-*@*******.***
SUMMARY
Human Resources Risk Management Professional focusing in areas of Benefits
Administration, Workers' Compensation, and Disability Administration.
Expertise in claims administration, implementing Return-to-Work Program
and handling settlements. Possesses high level of motivation, dedication,
flexibility, and determination. Outstanding interpersonal skills with
demonstrated ability to influence. Proven track record interacting with all
levels of executives, management, external vendors and employees.
Demonstrated high level of confidentiality and reliability. Works well
independently in a fast paced and time sensitive environment. Skilled in
handling and resolving complex employee issues.
PROFESSIONAL RELEVANT EXPERENCE
MATTEL, INC., El Segundo, CA
Senior Corporate Insurance Administrator
1995-2008
. Organized and implemented a national standardized Workers Compensation
Program for all Mattel, Inc. domestic locations of approximately 5,000
employees resulting in over 25% reduction in claim costs.
. Created and implemented a corporate wide Return-to-Work Program in
compliance with ADA and state regulations reducing length of time
off work with transitional work.
. Assessed issues for resolutions with third party administrator resulting
in 50% decrease in claims and litigation.
. Developed employee educational brochure on Workers' Compensation and
identified quality medical providers which resulted in better claims
handling for all locations.
. Adopted and managed a team approach for national claims handling between
service providers and various locations that shorten claim duration.
. Analyzed Workers' Compensation reports and reserves to create a strategic
approach to reducing costs and claims on a national basis plus oversee
quarterly claim reviews.
. Provided support and expertise up to six multiple locations nationally
handling unique challenges of operations while improving productivity.
. Implemented integrating of programs for merger/acquisition situations and
location closures.
BERNADETTE ( BERNIE) MELCHIONNE
Page 2
Senior Analyst Employee Benefits
1992-1995
. Managed and analyzed Group Medical and Disability Benefits plus Pension
Plans to obtain timely administration and cost savings improvements for
2,500 employees.
. Reviewed and recommended changes to policies and procedures for both
department operation and on national basis.
. Teamed with Legal Department on mutual issues to obtain best solution
between all parties to prevent lawsuits.
. Processed disability claims timely and resolved issues with employees
reentering workforce.
Senior Specialist Group Benefit Plans
1988-1992
. Assisted employees through the process of obtaining benefits and
resolving any issues.
. Counseled employees, management and Human Resources regarding benefit
handling and timely processing for increased employee satisfaction and
reduced company costs.
. Recommended and implemented changes to vacation and sick time programs
resulting in decreased time off.
. Managed smooth transfer changing service providers overseeing plans.
PROFESSIONAL DELVELOPEMENT
California Coalition on Workers' Compensation and Council on Education
Annual Conferences
Professional Designation Business Management
UCLA, CA
EDUCATION
Bachelor of Science, Business Administration & Management
Redlands University, CA
PROFESSIONAL AFFILIATIONS
Risk Insurance Management Society (RIMS)
Society of Human Resource Management
(SHRM)
Contact this candidate