GLORIA KOONCE
High Point NC, *7260
Home 336-***-****
Cell 336-***-****
Objective
Seeking a position in a busy office environment, that will make use of my skills and work
history. Organized, focus and very dependable with excellent work history.
EDUCATION
Guildford Technical Community College 01/2008 - 12/2009
Jamestown, NC
Medical Office Administration Certificate 12/2009
Data Entry Office Software Application
Word Processing Medical Terminology 1 & 2
Medical / Hospital Billing and Coding Certificate 12/2009
Diagnostic / CPT / Procedure Coding Medical Legal Issues
Medical Insurance Coding
Electronic Medical Record Certificate 3/2010
Medical Coding, Billing and Insurance Record Management
WORK HISTORY
• 2005-2007 Deluxe Checking, Greensboro, NC
Filling Check Orders, Packing, Printing Bar Code, Shipping and Manifest
• 2002-2004 Hunter Farms, High Point, NC
Programmed and operated Ice Cream and Sandwich Machine. Checked for expiration dates,
packaging and labor.
• 1994-2002 Polo Ralph Lauren, Greensboro NC
Embroidery, responsible for programming computer to run logos on shirts. Completing trim
sheets, threading machine and making sure orders goes out correctly. Trained new employees on
the embroidery machine.
• 1991-1994 Impact Enterprises, Greensboro, NC
Lead Person
Responsible for paperwork and inspecting orders before shipment
• 1978-1991 Prudential Healthcare, High Point, NC
Claim Examiner, responsible for processing claims in a timely, efficient and accurate manner,
developing telephone calls, recalculation, reprocessing.
Data Entry
Responsible for sorting inputting patient and provider information.
Medicare
Responsible for sorting, data entry and finalizing claims. Developing telephone calls to retrieve
additional information in the process of completing claims
TRAINING
GTCC WINDOW 95/98
Vaughn Medical Terminology, The English Language Institute of America, Calculator