Customer Service Manager
Resume:
Ryan Lackey
*** **** ***** **** *******, AL ***** 334-***-**** ***********@*******.***
OBJECTIVE
To obtain a computers and information technology position utilizing my computer,
customer service and other learned skills.
EDUCATION
Southern Union State Community College – Opelika, AL
Associate of Applied Science Degree in Computer Science - December 2006
Currently Studying to get A+ Certification
COMPUTER SKILLS
Proficient in Word, Excel, Access, PowerPoint, Outlook, and Internet Explorer
Knowledge of computer hardware, software, and networks with experience setting-up
and installing computers
Basic troubleshooting of computer hardware and peripherals, teaching people how to
use computers and different programs
Type Speed- 50+ wpm
WORK EXPERIENCE
Wal-Mart Distribution Center – Opelika, AL
Orderfiller – February 2006 – Present
Lift 50+lbs., Organize items on pallets, use a headset and radio to tell me what to
pick.
Monitor associates and production on computer systems.
Maintain a clean and safe work environment
Replinishment Driver- June 2008-April 2009
Drive a forklift, putting pallets in slots
Use a computer to monitor work progress and moves
Coach Comm – Auburn, AL
Production – February – July 2004
Assembled, modified, and tested circuit boards, radios, VCR’s, headsets, and other
sports communication devices
Communicated with management about any problems that came up with the
equipment, and suggested any changes that needed to be made
Winn Dixie – Opelika, AL
Bagger – June 2001 – January 2003
Communicated with customers to help with their needs and bagged groceries
efficiently
Organized work area providing a clean environment and maintaining available
buggies
Produce – January 2003- February 2004, July 2004-January 2006
Provided friendly and helpful customer service
Communicated via email with upper management about price changes, other
changes, or updates to be made in the department
Maintained reports of sales, stocked, ordered, and merchandised the department.
Ryan Lackey
803 Lake Condy Road, AL 36801 334-***-**** ***********@*******.***
REFERENCES
Amy Wingard
Produce Manager
Winn Dixie
1441 Fox Run Parkway
Opelika, AL, 36801
Keith Elliot
Wal- Mart Distribution Center
2701 Andrews Rd
Opelika, AL 36801
Contact this candidate