High School Training

BILLIE-JO FRAZIER

** **** **** ****

MORRIS CT **763

********.*******@*****.***

(C)203-***-****

EMPLOYMENT:

COMMUNITY MENTAL HEALTH AFFILIATES, Torrington CT - Temp Placement

Current

*Interim Medical Administrative Coordinator

. Coordinate all administrative duties for the Northwest Center

Outpatient Services in Torrington, New Milford, and Lakeville CT.

Responsibilities include oversight of daily operations such as staff

scheduling and supervision, billing, medical records management,

verification of eligibility and obtaining state authorizations for

funding, and phone screenings/intakes for crisis intervention.

VIKING RESOURCE GROUP, Danbury CT- Temp Placement Winter

2008-Spring 2009

*Interim Training Coordinator for Smiths Detection

. Coordination of training events for certified trainers providing

instruction to military personnel, civilian first responders and

hazardous materials teams integrating instruments manufactured by

Smiths Detection in emergency response protocol. This position was

assumed during an employee's maternity leave.

MARRAKECH, INC., Woodbridge CT Summer

2007-Fall 2008

*Program Coordinator for the New Milford Day Programs

. Responsible for the day to day operations of multiple DDS day

programs. Responsible for oversight of implementation of all job

training, in-services, presentations, work adjustment programs,

activities of daily living, and behavioral programs designed to

improve job performance and meaningful community integration per the

Program Plan of each individual.

. Develops, coordinates, and supervises programs and employment

opportunities for people with disabilities in appropriate community-

integrated settings.

. Provides leadership to the Interdisciplinary Team regarding supported

employment goals/services, and individual program goals, purposes and

effectiveness.

. Serves as a liaison to parents, residences, professionals, and

significant team members to assure that services are rendered to

effectively achieve program goals.

. Oversees programs of participants by writing quarterly and annual

reports and attending team meetings as scheduled.

. Responsible for interviewing, hiring, supervising, evaluating, and

training staff as needed for optimum program quality and complex

scheduling for 16 staff and 21 clients.

Billie-Jo Frazier, pg. 2

203-***-****

THE WELLSPRING FOUNDATION, INC., Bethlehem CT Fall 1999-

Spring 2007

*Unit Manager for the Adult Residential Psychiatric Facility

. Provides supervision to Level I and II Milieu Counselors regarding the

development of rapport and maintenance of professional relationships

with clients, other family members, outside professionals, and other

staff including staff training.

. Able to observe and interpret client's patterns of behaviors and

relationship with others to assist the team to develop strategies that

assist clients to achieve the goals and objectives of the Master

Treatment Plan.

. Demonstrates an awareness of the developmental issues of the program

clientele and the impact of various disorders on human development,

including substance abuse. Co-Facilitator within the Art Therapy

Program.

. Maintains Treatment Plan Review schedule in conjunction with monthly

chart audits for JCAHO, HIPAA & HIM compliance, staff schedule and

coverage-coordinating PL requests, staff development training and

schedules, accountable for Performance Improvement reports reflecting

trends with accumulative data and monthly representation to

Performance Improvement meetings. Created PI standard report form for

agency wide use. Direct responsibility for contact with STATE, JCAHO,

& DMHAS officials regarding all licensure/policy/procedure

documentation.

. Responsible for overall organization of Angelus House staff office;

admission/discharge process, staff scheduling, administration and

maintenance of the office files and database, oversee checks and

balances of all "petty cash", projects as necessary and other related

duties to ensure the smooth flow of work and maximum organization.

SKILLS:

PC and Mac savvy, Word, Excel, PowerPoint, Publisher, Outlook, Profiler,

Filemaker PRO, Therap, QuickBooks, SalesLogix, Forms Database, Ceridian and

E-Time payroll software, AP/AR, budgeting, medical records maintenance and

audits, database management, staff development/in-servicing and training,

technical writing, current Notary Public

EDUCATION:

UNIVERSITY OF PHOENIX, Distance Learning Program-Currently Enrolled

Study: Psychology

UNIVERSITY OF CONNECTICUT, West Hartford CT

Study: Psychology

WOODROW WILSON HIGH SCHOOL, Middletown CT-(Presently Middletown High)

Study: College Prep Courses

Graduation: With Honors; Top 10% of Class, Member of National Honor Society

FBLA Work placement program-worked through High School

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