Abdul Kader **-** ***th Street
Queens Village, New York 11428
Home Phone: 718-***-****
Cell: 347-***-****
Email:
*********@*******.***
OBJECTIVE: Obtain a career in IT concentrating in PC technologies and
support.
EDUCATION: Pursuing Associate Degree in Networking at TCI College.
Certification: CompTIA A+
TECHNICAL SKILLS:
In depth knowledge of computer hardware includes Dell, HP computers,
MAC Book, IMAC Printers - HP, Lexmark & Fujitsu, Scanners,
Modems, and server includes Sun SPARC Series, HP ProLiant DL
series.
Software package includes Windows 2000/2003/XP/Vista, Windows7,
Office 2000/2002, XP/2007, Symantec Ghost. Ticketing software
includes Goldmine Heat, Remedy, Intuit Track IT, Citrix desktop
issues, VPN/LAN/WAN Avaya VOIP phone system, Docs Open software.
Knowledge of programming & scripting languages: C++, Java, Java
Script, ASP, RAD Tools: Visual Basic 6.0, IBM Visual Age for
Java 4.0, familiarity with Blackberry devices both hardware and
software. Configuration installation and troubleshoot of both
network and local printers.
WORK EXPERIENCE:
06/2009- Present ASI System Integration
Manhattan, NY
Server Technician (Project with McGraw-Hill
Companies)
. Upgrade Server component as client request (Memory,
Processor, SPI board, Riser card, HBA card, NIC card, hard
drive etc.)
. Configure the Server (BIOS, ILO, ORCA, Firmware update etc.)
. Configure and install the Server Operating System (Drive
security, array configuration, Antivirus, DNS, and WNS etc.)
. Monitor the health of the Server (CPU load, amends, memory
usage, etc).
. Monitor drive space, user activity and update, maintain, and
review all virus protection.
. Check server logs for errors and report them to the network
administrators.
. Monitor server uptime and operations environment.
01/2008- 12/2009 Neteam Solutions Inc
Astoria, NY
Help desk Technician (Consultant)
. Fill in for regular HD staff in their absence.
. Consulting in Network layout.
. Consulting in new help desk layout.
. Assist with any project work as needed
WORK EXPERIENCE:
02/2008- 05/2009 Interface Computer Communication
JERSEY CITY, NJ
Field Technician (Project with NYC Department of
Education and DELL)
. PC and Macintosh installation and Services.
. Printer setup and services.
. Assist with any project work as needed.
. Setup and troubleshoot desktop, with Dell OptiPlex 755
series (Minitower, Small form factor, Ultra small form
factor, Dell Inspiron laptop, Dell Server Power Edge 840,
T105.
. DFS Pilot Phase III. Lexmark MFP Rollout Troubleshoot and
setup Lexmark printer X646E, T640, T644.
. Troubleshoot and setup Apple IMac (20", 24"), Apple Mac
Pro(Xeon Server), Apple Mac book(13.3")
. Troubleshoot and setup Fujitsu Scanner Scan Snap S510
REFERENCES: Furnished upon request.