Sales Manager

Robert A. Lee Jr.

*** **** **** **. 814-***-**** Cell

Erie, Pennsylvania 16504 *********@*****.****

QUALIFICATIONS:

Over 15 years of sales and management experience within the service industry, possessing

the following skills:

Capable of organizing, facilitating, and leading relationship teams involving various

product specialists and distribution channels

Consultative selling, presentation, and problem solving skills

Adept at performing needs analysis and comparative selling in extremely competitive

industries

Demonstrated mastery of a full spectrum of sales and service techniques designed to

increase market share within a given territory

Strong oral and written communication skills

PROFESSIONAL HISTORY:

2010 Security Guard, American Citadel Guard

North East, Pa

Primary responsibilities include the following

• Signing all visitors into Fed Ex location

• Securing both interior and exterior of facility

• Daily paper work recording activity at location

• Updating management of any situations that had occurred.

2007-2010 District Service Manager, UniFirst Corporation

Meadville, PA

Primary responsibilities include the following:

Direct oversight of 5 person District Service Team

Develop and execute sales and service initiatives that result in increased client renewals

and an overall greater wallet share within the district

Inventory management of all rental products to ensure high satisfaction levels from the

firm’s 950 clients within the district

Management of sales and service budgets to secure branch profitability

Maintain regular schedule of training for service team members to confirm adherence to

company policy

Demonstrated Success: Improved contract renewal grade from C to A * 93% customer

retention * $1.2MM profit in 2008-2009 * 94% to budgeted revenue in 2008-2009

2004-2007 Sales Representative, UniFirst Corporation

Meadville, PA

Primary responsibilities included the following:

Development and implementation of the UniFirst marketing plan for designated territory

Oversaw a “regional accounts” relationship initiative to target and manage major strategic

partners

Acted as relationship manager and provided marketing activities for complete Unifirst

product line within a designated territory

Provide comparative advantage for UniFirst through consultative selling where the focus

was on features and value rather than price

Worked closely with Unifirst’s District Service Team to unsure a high level of client

satisfaction

Used cutting edge technology for day-to-day data mining and sales management

Demonstrated Success: President’s Club Award - 2006. Attended a 4-day recognition

seminar for company’s sales leaders in 2006 (140% of quota) * 2007 – 113% of quota

Robert A. Lee’s Resume

Page 2

2003.2004 Sales Representative, Erie Copy Products

Erie, PA

Development and implementation of a sales and marketing plan for the Southern territory

of the ECP footprint

Consistently met all sales objectives based on Erie Copy Product’s system of tenured

weeks

Worked closely with ECP’s service department to ensure client satisfaction and repeat

business

Demonstrated success in a highly competitive contract based industry

2001.2003 District Service Manager, UniFirst Corporation

Erie, PA

Development and implementation of the UniFirst marketing plan for designated territory

Acted as relationship manager and provided marketing activities for complete Unifirst

product line within a designated territory

Provide comparative advantage for UniFirst through consultative selling where the focus

was on features and value rather than price

Worked closely with Unifirst’s District Service Team to unsure a high level of client

satisfaction

Used cutting edge technology for day-to-day data mining and sales management

1998.2001 Production Manager, Vantage Healthcare Linen

Erie, PA

Revamped production lines to increase employee output, reduce hours and ultimately

increase profitability

Direct supervision of a 50+ person staff of diverse hourly workers; 7 different languages

spoken by staff

Maintained a safe work environment that eliminated accidents and reduced output

interruptions

Performed all hiring/terminations and ongoing employee evaluations

EDUCATION:

1995 Slippery Rock University, Slippery Rock, Pennsylvania

Bachelor of Science, Business Administration

REFERENCES: Available upon request

Contact this candidate