Customer Service Data Entry

**** ****** ***. ? BALDWIN PARK, CA *****

CELL PHONE 626-***-**** ? EMAIL *******.********@*****.***

DANIELLE BARRETT

OBJECTIVE

Seeking a job opportunity that will utilize my customer

service and leadership skills; providing a challenging

opportunity with room for growth in a company that values

the service that I possess and value.

EMPLOYMENT

2008- Current Rubios

Restaurant, Fullerton, Ca

Shift Leader / Key holder/ Customer Service

+ Established excellent bond with customers while striving

to meet customer service standards

+ Responsible for training, developing and mentoring new

and existing team members and effectively practiced "lead

by example" standards

+ Provided extensive training with problem solving and

multi-tasking with emphasis on customer support and

satisfaction

+ Handled escalated customer calls utilizing

professionalism to assist and recommend appropriate

solutions for their needs.

+ Prepared a variety of food for customers

+ Maintained sanitary standards within the restaurant and

kitchen.

+ Assisted customers with checkout: cash handling

+ Handled large sums of money and bank deposits

+ Opened and closed restaurant

2007-2009 Irwin dale

Speedway, Irwin dale, Ca

+ Established excellent connection with customers while

striving to meet customer service standards

+ Cooked and prepared a variety of food for customers

+ Assisted customers with checkout: cash handling

2006-2008 UCLA

Rosebowl, Pasadena, Ca

Cashier

+ Responsible for selling tickets and organization of front

office

+ Established a friendly environment within vendors and

coworkers

+ Provided excellent service with customers by being

informative in all their questions and concerns

2004- 2003 Overnight

Prints, Santa Ana, Ca

Accountant's Assistant

+ Provided assistance to the accountant with various

internal documents

+ Responsible for extensive filing and data entry

+ Utilized Word and Excel in order to assist with

accounting documentation

SKILLS

+ Bilingual: English / Spanish

+ Proficient in Microsoft Office

+ Experience in Filing, Data Entry, Answering phone calls

+ Over 4 Years Customer Service Experience

EDUCATION

+ Currently Attending Cal State Fullerton

+ Sophomore: Business / Bachelor of Marketing

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