Management Developer

Jeramie Garrett

*** ********** ( ARLINGTON, TX 76002 ( 972-***-**** (

*************@*****.***

Profile

WELL-ROUNDED TECHNOLOGY PROFESSIONAL WITH EXPERIENCE DESIGNING, DEVELOPING,

AND IMPLEMENTING SOFTWARE APPLICATIONS. ADEPT AT PLANNING AND MANAGING ALL

PHASES OF THE PROJECT LIFECYCLE. RECORD OF IDENTIFYING OPPORTUNITIES FOR

IMPROVEMENT AND INTRODUCING TECHNICAL SOLUTIONS TO BOOST CORPORATE

PERFORMANCE. DECISIVE

customer-oriented, and articulate. Ability to perform well under pressure

and meet challenging deadlines.

Core Competencies

PROJECT MANAGEMENT TEAM LEADERSHIP ANALYSIS & REPORTING

SOFTWARE ENGINEERING SYSTEM IMPLEMENTATION CHANGE MANAGEMENT

DATABASE DESIGN & REGULATORY COMPLIANCE STAKEHOLDER COMMUNICATION

DEVELOPMENT

Professional Experience

SPRINT/NEXTEL, DALLAS, TX

Configuration Management Lead / Senior Programmer (10/2001 - 03/2010)

Plan and manage change process, from request, assessment, authorization,

and implementation. Minimize risk and disruption. Log and classify change,

schedule change, implement change, and create back-out plan. Contribute to

post implementation review. Ensure compliance with Sarbanes Oxley by

gathering approvals from process owners and steering committee for all

changes. Oversee work completed by offshore teams. Design and create

numerous reports. Partner with vendors to construct architecture and deploy

packaged software. Provide 24x7 on-call production support.

. Directed change management activities for major global releases, stand-

alone projects, and emergency fixes for Retail Management System and

Automatic Payment Center environments.

. Analyzed changes for alignment with process standards and policies.

Defined technology requirements to support change management.

. Evaluated system requirements and existing business processes. Coded,

tested, debugged, documented and implemented software

applications/enhancements.

. Tracked all defects during development and testing phase in

conjunction with development staff.

. Transformed shipping and receiving process from paper to Symbol

wireless hand held scanning devices enabling real-time updates that

expanded insight to productivity, optimizing reporting capabilities,

and greater security.

. Refined reporting capabilities and strengthened security by upgrading

processes and application for Point of Sale system.

. Expedited problem resolution by applying incident and problem

management into environment using ITIL best practices.

(Continued)

Jeramie Garrett

Page 2 of 2

CompuCom Systems, Dallas, TX

Senior Programmer/Analyst (7/2000 - 10/2001)

Downloaded large amounts of data into data warehouse. Extracted,

transformed, and loaded data. Created packages, stored procedures,

functions, PL/SQL scripts, SQL*Loader Scripts, and UNIX Shell Scripts.

Validated data. Created and modified schema objects. Provided 24x7 support

of Oracle data warehouse.

. Designed, developed, and supported numerous databases for Oracle data

warehouse.

. Enhanced performance of code spanning different environments.

. Created and implemented database upgrades and conversion test plans.

IBM, Irving, TX

Database Developer (2/1999 - 7/2000)

Interacted with users and business managers to assess business needs.

Designed and developed databases.

Created and tested new PL/SQL functions and procedures. Ensured security

and optimized performance. Retrieved lost data.

. Enhanced efficiency by designing, developing, and consolidating

process for updating CIDS (Customer Interactive Directory System).

Coded links to intersect CIDS with call-up with resulting data being

loaded into CIDS tables.

. Increased productivity by enabling employees nationwide to submit

updates by creating and designing forms to all employees.

PageMart, Irving, TX

Analyst/Developer (2/1998 - 2/1999)

Designed, developed, and maintained database systems.

Technical Expertise

OPERATING AIX/UNIX, SYMBOL, WEBSPHERE, WEBLOGIC, APACHE WEBSERVER,

SYSTEMS: IPLANET, WINDOWS XP, COMPAQ SERIES, NOVELL, AND WINDOWS

SOFTWARE: Microsoft Office, Oracle Forms 4.5, Oracle Reports 2.5,

Business Objects, Shell Scripts, Developer 2000, Lotus

Notes, Lotus WordPro 97, Lotus SmartSuite, Retail

Management System, Automatic Payment Center, Service &

Repair Depot Tool, GERS, Workbrain, Triversity, Cognos,

Ensemble, Amdocs, Peregrine ServiceCenter, HP Service Desk,

Telelogic SYNERGY, StarTeam, ClearCase, PVCS, Oracle Data

Warehouse, SQL*Loader, NetTerm, Toad, WSFTP, Putty and

PL/SQL Developer

Databases: Oracle 10g, Oracle 7.3/ 8i, and Microsoft Access

Contact this candidate