Customer Service Mechanical Engineer

Andre L. King

**** *** **. **

Washington, D.C. *0011

301-***-**** home

*********@*****.***

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SUMMARY OF QUALIFICATIONS:

Five years experience providing exceptional customer service in various

capacities. Expertise in assessing situations, prioritizing needs or tasks

and taking appropriate action when necessary. Superior professionalism,

discretion and ability to exercise sound judgment. Excellent administrative

and communication skills.

PROFESSIONAL EXPERIENCE:

Mailroom Clerk 07/07 to 04/10

NRECA

Arlington, VA

Responsible for receiving, sorting, and delivering packages and other mail

throughout the company. Ordered and kept inventory of various documents and

items. Assisted with copying and printing of all company work. Maintained a

clean and professional work environment.

Cashier/ Overnight stock Clerk 09/09 to 11/09

Harris Teeter

Washington, DC

I began job as a cashier checking customer grocery items as they left the

store and I also assist in the maintenance of the aisle. I was then

switched to working the overnight shift stocking items on its proper

shelves and assisting with the cleaning of the store before it opened.

Overnight Stock Clerk 07/09 to 10/09

Kmart

Hyattsville, MD

Responsible for receiving, sorting, and stocking items within the store.

Also assisted in merchandising and maintenance. Filled in as a cashier on

occasion, providing excellent customer service.

Cashier/Barista 06/06 to 07/07

Starbucks Washington, DC

Provided excellent customer service by greeting customers, taking orders

and serving food and beverages. Handled cash and other forms of payment.

Responsible for knowing the stores policies and procedures regarding the

types of acceptable payment. Responsible for keeping the dining area clean.

Assisted with re-stocking of food items and supplies.

Overnight Stock Clerk 07/05 to 05/06

CVS Washington, DC

Responsible for receiving, sorting, and stocking items within the store.

Also assisted in merchandising and maintenance. Filled in as a cashier on

occasion, providing excellent customer service.

Carpenters Assistant 07/05 to 10/05

Independent Carpenter Capital Heights, MD

Worked as an assistant helping to build decks, remodel bathrooms, repair

rooftops, and other home repairs and improvements.

Evening Stock Clerk 03/05 - 07/05

Shoppers Food Warehouse Coral Hills, MD Responsible for sorting,

organizing, and marking items with price and stock codes used to locate

inventories. Responsible for bringing merchandise to the sales floor.

Stocked shelves and racks with merchandise.

Cashier / Greeter 06/04 - 09/04

Kmart Greenbelt, MD Responsible for handling cash and counting up money at

the end of the day. Handled returns and exchanges. Greeted customers by

directing them to various departments and handing out store flyers.

EDUCATION:

Archbishop Carroll High School, Washington, D.C.

Diploma awarded 2004

University of the District of Columbia, Washington, D.C.

Major: Mechanical Engineer

TECHNICAL EXPERIENCE:

Microsoft Word, Cash Register, Fax, and Copy machines.

ORGANIZATION / MEMBERSHIP:

Dc Explosion Football

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