Manager Human Resources

SHERI L. FRANSE

*** ***** ***** • Algonquin, IL *0102 • H: 847-***-**** • C: 847-***-**** • ******@***.***

PROFESSIONAL SUMMARY

• Emphasis on budgeting, accounting, planning, marketing, sales, business management, operations, expense control, problem

solving, human resources and entrepreneurship

• Focused on communication, leadership and processes by establishing working relationships with clients, customers and

colleagues, developing and implementing procedures and initiating training and mentoring plans

• Computer skills: Microsoft Office Suite; QuickBooks; MRI; rCash/ Pay Plus accounting software; MS Publisher

PROFESSIONAL EXPERIENCE

CB RICHARD ELLIS – Schaumburg, Illinois

Administrator, Real Estate Services July 2007 – Current

Assist real estate manager with portfolio management of 14 properties valued at $14M/ 1.6M sq. ft.

o Created variance report template for managers to standardize monthly reporting to client

o Performed property inspections to assess value of property; coordinate repairs with property objectives

o Led accounting transition for local office; became the regional point of contact

o Mentored and trained new employees thereby improving employee efficiency and morale

SEARS HOLDINGS CORPORATION – Hoffman Estates, Illinois

Executive Assistant 2005 - 2007

Supported the Director of Store Operations for 1,400 Kmart stores

o Conducted employee training classes; recognized for leadership ability

o Improved efficiencies by creating store survey’s in-house

EQUITY MANAGEMENT COMPANY – Marietta, Georgia

Office Administrator 2004 - 2005

Managed the accounting, expense control, marketing and operations for a diverse portfolio of properties

o Made financial recommendations to property managers to keep them within budget without sacrificing quality

Structured and organized a functional office filing system

Authored training materials, guidelines, action plans and procedures for property management staff

SALES QUALITY RESEARCH GROUP – Tempe, Arizona

Data Analyst Assistant 2003 - 2004

Audited, conducted and edited financial marketing surveys

o Assisted the President with high profile projects

o Recognized for my auditing and editing abilities

PM REALTY GROUP at JPMORGAN CHASE – Tempe, Arizona

Administrative Assistant 1999 - 2003

Acting as assistant property manager, supported senior management with daily operations of a high-profile, multi-use property

o Created a National project management matrix that improved efficiency and increased property value

o Created a Corporate employee benefit tracking tool for Human Resources

o Excelled in annual accounting audits

SOUTHWICK OFFICE CENTRE – Schaumburg, Illinois

Building Administrator 1994 – 1998

Acting property manager for a high-profile, multi-tenant Class A commercial office building

o Audited contracted services; resulted in 20% savings

o Authored tenant building and emergency manual reducing the number of routine calls to office

o Aggressively turned this property around from 42% to 98% occupancy in less than 12-months

EDUCATION & MEMBERSHIPS:

William Rainey Harper College, Palatine, IL

Currently seeking Associates in Applied Science degree; anticipated degree: May 2011

Phi Theta Kappa National Honor Society

Illinois Real Estate Sales License

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