Customer Service Technician
Resume:
Charles (Chip) Faulkner
North Augusta, SC 29841
OBJECTIVE
To acquire a job opportunity that is related to my education level in order
to increase my job experience in which will enhance my career
opportunities.
EDUCATION
Bachelors of Arts in Psychology - 2006
Minor in History
USC-Aiken
WORK EXPERIENCE
2003 - Present
Papa Johns - North Augusta, SC
Customer Service / Driver
Provided excellent customer service within the food industry by delivering
customer ordered requests within a timely manner. Assisted customers with
phone orders while administering patience and a positive attitude before,
during and after the sale. Finalized multi-sales transactions with
receiving payments in terms of cash, check or credit card. Prepared daily
deposits in excess of $1000. Worked efficiently & effectively with team
members at all times. Able to work in a fast paced environment.
2001- 2003
Chem Dry of the CSRA - North Augusta, SC
Sr. Technician
Performed field work for residential and commercial customers with carpet &
furniture cleaning services. Calculated and produced cost estimates for
potential customers. Trained new technicians on the carpet & furniture
cleaning processes. Assisted manager with office duties.
2000
Austin Industrial / Pharmacia - Augusta, GA
Sr. Groundskeeper
Performed continuous groundskeeper and maintenance duties, including, but
not limited to, grass cutting & shrubbery upkeep, planting & maintenance of
flower beds, and providing water hydration to vegetation. Designed &
redesigned bedding areas to provide new & updated appeal. Maintained and
programmed multi sprinkler systems to accommodate daily watering needs.
Faulkner, Charles - page 2
1998 - 1999
Duraclean Systems, Inc. - North Augusta, SC
Assistant Technician
Provided assistance to Sr. Technician with field work for residential and
commercial customers with carpet & furniture cleaning services, fire &
water restoration issues and mold detection & removal. Was able to work in
fast paced environment dealing with emergency situations with structural
issues from fire or water damage.
COMPUTER SKILLS
Microsoft Office:
Word, PowerPoint, & Excel
Various Internet Applications for research & project development
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