Customer Service Years Experience

Christi Davis

***** ***** **** ** *** **

Trenton, GA 30752

256-***-****

*********@*****.***

Experience

BlueCross BlueShield of TN, Chattanooga, TN 2/1999 - 09/2010

Senior COBRA Technician

Primary responsibility was administering COBRA while complying with state

and federal guidelines. Membership administration functions; such as

enrollment, terminations, monitoring eligibility, billing, posting payments

and customer service. Answering questions from team members customers,

group administrators, and brokers and resolving all service issues

incurred. Handling general administrative duties, such as filing, faxing,

copying and mailing. Also have 3 years experience as a Senior claims

processor.

United States Postal Service, Chattanooga TN

11/2003 - 12/2004

Data Conversion Operator

Processing mail via remote encoding center.

Charleston Hosiery, Fort Payne, AL 7/1995-

10/1997

Pairer

Quality inspection while matching product.

DFM, Higdon, AL

2/1995-7/1995

Cashier

Primary responsibility was handling cash, credit card transactions,

and general cashier duties.

Education

North East Alabama State Community College, Rainsville, AL Associates -

Medical Office Administration

Skills

Microsoft Word

Microsoft Excel

PowerPoint

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