Sales Marketing

Jamy K Crisostomo

*** *** ***** **** ****** Park, FL 32789

Cell: 407-***-**** **************@*****.***

Marketing Strategist Operations Manager Project Administrator

Graduate of Business Management specializing in Marketing, with a genuine

talent for being able to analyze, interpret and manipulate statistical data

for marketing and communication strategies. Exposure to both global

business icons and developing companies, demonstrating the ability to

quickly adapt to different marketing environments, providing thought, input

and pro-active solutions within performance driven roles.

Market research and Facilities management Microsoft applications skills

analysis

Financial reports and P&L Management Html, Xhtml, CSS knowledge

interpretations

Tactical thinking Food, Labor and Marketing Project planning and

Understanding marketing Cost Control Developing

strategies Bilingual in Spanish

Professional Experience

Just Valuation Inc., Lake Mary, FL

A National Appraisal management company and developer of Biometric

management systems

Marketing Coordinator 2009 - 2010

Market products by developing and implementing marketing and advertising

campaigns, trading sales data, maintaining promotional materials inventory,

planning meetings and trade shows, maintaining databases and preparing

reports.

. Responsible for researching and maintaining databases of competitive

products by identifying and evaluating product characteristics, market

share, pricing and advertising.

. Responsible for planning meetings and trade shows by identifying

assembling and coordinating requirements, establishing contacts,

developing schedules, assignments and coordinating mailing lists.

. Redesigned trade show program strategies to meet budget guidelines and

maximize return on investment to include; revised marketing objectives,

strategic trade show selection, reshaped budget and promotions and

reinvigorated exhibit design.

. Manage various marketing projects, including collateral, bill inserts,

brochures, print ads, newsletters, booth design and multimedia projects

with office services and out-of-house agencies.

. Co-designed 2010 corporate marketing plan to:

. Include brand employee guidelines.

. Best utilize online analytics program to identify which visitor

groups are more likely to become customers, which site referrers

generate the most traffic and revenue, identify cross-selling

opportunities, track keywords that visitors search within the

site and track the contents effectiveness.

. Create an Integrated Marketing Communications Plan to provide

cohesiveness between various marketing messages.

Administrative Assistant 2009 - 2009

Provide corporate administrative support to all departments and executives

including the President, Vice President and Chief Strategy Officer. Duties

included: Office administration, project management, prepare agendas and

make arrangements for meetings, travel coordination and other special

projects as needed.

. Promoted within 4 months of employment to Marketing Coordinator after

successfully coordinating the implementation of multiple special projects

while maintaining a professional demeanor. Projects included Salesforce

CRM System and Portfolio Management department's Nuvox Telephone System.

. Compiled Excel daily projections report for Vice President of Real Estate

Appraisal Division's Red light meeting.

. Aided Chief Strategy Officer in training all employees for the new

Salesforce CRM system. In charge of contact solutions system to help

internal employees resolve any problems.

. Maintain account payable invoice database for the accounting department.

. Coordinated the implementation of Nuvox telephone system that included:

. Researching system requirements

. Evaluating and modifying business processes

. Driving user adoption and training efforts

. Managing functional and technical resources for configuration,

data migration and custom development

. Delegating tasks and responsibilities to appropriate personnel.

. Tracking project milestones and deliverables

. Negotiating with other department managers for the acquisition

of required personnel from within the company.

Ginn Development Company, LLC, Reunion Resort, FL

A real estate development and hospitality management company specializing

in land acquisition, real estate development and management, architectural

design and engineering, resort development and operation, and golf course

construction and management.

Marketing Assistant 2006 - 2008

Assist the Sales & Marketing team in managing the community's sales &

marketing database, maintaining appropriate sales collateral, coordinating

and obtaining all required client paperwork and administrative files.

Manage any other special projects as assigned.

. Assisted Director of Broker Services with client support for the Dream

Sampler Program including billing problems, accommodations and organizing

special real estate sales events.

. Provided administrative support for more than 40 employees that included

the VP of sales, Director of Broker Services, Director of Marketing,

entire sales team and other surrounding administration offices.

. Increased efficiency by developing personal concierge service manual to

properly align with sales team, improve communications, client service

and reduce time sales spent on non-sales related administrative

activities.

. Acted as liaison between the sales and marketing office and the key

accounts for administrative issues.

. Registered incoming clients and tour groups while maintaining composure

and working effectively in a fast-paced environment while preserving

strict confidentiality.

. Conducted client preliminary interviews to elicit necessary information

for registration, and accurate prioritization for sales professionals.

Walt Disney Company, Florida

Leading diversified international family entertainment and media

enterprise.

Server 2005 - Present

Manage Food and Beverage services in one of the highest volume restaurants

in Disney in a timely, courteous, efficient and accurate manner while

maintaining a professional disposition.

. Attracted and retained loyal clients by building reputation of

integrity, knowledge and accountability.

. Responsible for leading, planning and organizing group events

including, design theme, arranging decorations and engaging

employees.

. Created "whispering Canyon Kid's Choir Theme" that is used daily as

part of entertainment theme for visitors.

Carlson Restaurants Worldwide, TGI Fridays, Florida

World leader in business and travel management that owns more than 900 TGI

Friday's casual dining American restaurants.

Manager 2003 - 2004

Managing all areas of operations for a specific department within the

restaurant including marketing and human resources, while ensuring the

company's standards of quality, service and operations are maintained.

. Created, developed and implemented to-go service program system and

procedures including employee handbook, flow charts, forms, checklists

and job descriptions to increase revenue and improve service efficiency.

. Managed food and beverage promotions and operations for the company's

highest volume location that included daily decision making, staff

support, guest interaction, scheduling, planning, while upholding

standards, product quality and cleanliness.

. Created, coordinated and implemented restaurant catering program that

incorporated menu options, function themes, pricing, layout styles and

promotional campaigns.

. Profit/Loss experience in implementation of labor cost control, portion

control and documenting daily and weekly transactions.

Education

Master of Business Administration - Marketing concentration, Johnson and

Wales University,

Providence, Rhode Island; Degree 2003

Bachelor of Science in Hospitality Management, Johnson and Wales

University,

Providence, Rhode Island; Degree 2001

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