Customer Service Representative

Sarah Aoki

***** *** ** ****** #***

Foothill Ranch Ca 92610

949-***-****

Objective: To obtain a position that will enable me to use my strong

organizational skills, customer service background, and to secure a

position with a well established organization.

Experience:

Olsen Inc. 2007-

2009

Office Administrator/Dispatch

Ending Salary: $17.47/Hr.

- Prepare daily purchase orders/Quotes.

- Monthly expense reports for all company credit cards.

- Scheduling deliveries and shipments for the drivers.

- Process all Preliminary notices.

- Company errands & office supply ordering

- Handled company collections and unpaid accounts.

- Answer phones and help walk-in customers.

Techko Inc.

2004 - 2007

Accounts Receivable Assistant/Consumer Specialist

Ending Salary: $14.50/Hr.

- Professionally answer daily calls while providing technical and

administrative support.

- Extensive emailing to all customers and consumer inquiries for final

resolution.

- Processed company's daily deposits and wire transfers.

- Proofreading and process receivables to get ready to ship product.

- Office supply & Equipment ordering for company.

- Monthly inventory for all products in warehouse.

- Daily/Monthly reports for all shipped product, incoming calls,

consumer replacements and company income.

Transportation Corridor Agencies

2002 - 2004

Customer Service Representative/Data Processor

Ending Salary: $12.00/Hr.

- Handled 50+ inbound and transferred calls daily.

- Managed company's daily mass mailings.

- Processed documented images for violations.

- Worked with Department of Motor Vehicles regarding violations and

fees.

Education:

1998-2001- Mission Viejo High School

Diploma

Computer Literate:

Microsoft Office, Lotus, Mas 90, Quickbooks, Neatworks, ACT

Hobbies/Interests:

Arts & Crafts

Photography

Golf

Los Angeles Lakers

References:

Mike Millard- Previous Manager (Olsen) 949-***-****

Annie Phan- Previous Co-Worker 949-***-****

Stefanie Boucher- Previous Co-Worker 951-***-****

Adriana Milbery- Previous Co-Worker & Friend of 10+yrs 949-***-****

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