Customer Service Executive Assistant

CHRISTINA BIERLY

***** ***** *** • Corona, California 92883

*************@*****.*** • 714-***-****

SUMMARY OF QUALIFICATIONS

Skillful and dedicated Executive Assistant with extensive experience in the coordination, planning,

customer care, and support of daily operational and administrative functions.

Sharp, innovative, quick learner with a proven track record of adapting to challenges.

Ability to plan, prioritize and implement multiple activities with little or no supervision.

Strong ability to organize, meet deadlines and work in a fast-paced setting.

Motivated, personable and efficient with excellent communication skills.

Years of experience in a professional office setting, excellent computer and customer service

skills.

PROFESSIONAL EXPERIENCE

CUDL – Ontario, California 2009 to Present

Administrative Coordinator

Provide high-level administrative support to senior management.

Process expense reports and schedule travel for CEO and CFO, prepare correspondence, type

meeting notes, create and edit agendas, manage reports and spreadsheets, create and edit

PowerPoint presentations, prepare Board reports and packets, coordinate meeting events, maintain

calendar and contacts for CEO and CFO, verify ACH payments for accounting department,

reconcile credit card statements, order supplies, work with different departments to obtain

information for reports, special projects as needed.

Award of excellence has been earned in this position.

AUTO TRADER PUBLISHING – Various Cities and States 1998 to 2009 (10 Years)

Executive Assistant

Served as Executive Assistant for senior management in the West Coast Region.

Completed various reports with accuracy and attention to detail, developed presentations and

scheduled executive-level meetings and travel, prepared and processed expense reports and

timesheets, processed daily bank deposits, managed publication pagination for Los Angeles,

Orange County, San Diego and Inland Empire publications with accuracy, provided excellent

customer service support to resolve dealer issues as needed, provided administrative support to

sales and management teams, created spreadsheets, correspondence, flyers, presentations, memos

and other documents, special projects as needed.

Awards of excellence and appreciation were earned in this position.

EDUCATION

Riverside Community College – General Courses

Santa Ana Community College – General Courses

CHRISTINA BIERLY

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El Toro High School - Diploma

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