Customer Service Administrative Assistant

Lucille D. Krieger

** ****** **., ******, ** ****6

978-***-**** or *******.*******@*******.***

OBJECTIVE

Administrative Assistant/Receptionist, Accounting Clerk

PROFILE

. Create a positive environment for students and parents regarding

transfer credits or any University of Massachusetts Lowell procedures.

. Ensure that faculty, students, and parents understand Registrar's

office procedures.

. Excellent customer service with great listening and solving problems

at hand.

. Build effective partnership with co-workers and students by sharing

information and assisting others wherever needed.

. Dependable team player with excellent attendance.

Related Skills

. Answer and screen incoming calls, give and direct knowledge about the

University

. Type verifications, letters, envelopes and mailing

. Knowledge of Microsoft Word, Excel and Power Point, Outlook, and

People Soft

. General knowledge of office machines, filing, faxes, email and data

entry

Relevant Training

Desktop Publisher Accounting Ultra Tax

Database Management - Microsoft QuickBooks

Access

EXPERIENCE

Midge L. Belcourt, CPA Feb-April 2010

Internship - Accounting Clerk

UMass Lowell, Lowell, MA 018**-****-****

Registrar's Office, Office Assistant

Roudenbush Community Center, Westford, MA 0l886 1998-2006

Kindergarten Teacher

Little Angels Nursery School, Dracut, MA 01826 Jan-Jun 1997

Computer Teacher, Substitute Teacher

Franco American School, Inc., Lowell, MA 018**-****-****

Assistant Day Care Provider

City of Lowell Schools, Lowell, MA 0l854 1994-1996

Substitute Cafeteria Worker

EDUCATION

Middlesex Community College, Lowell, MA

Business Administration, Accounting, May 2010

Early Childhood Education, Associate Degree

Volunteer Experience

Scout Leader 4 years, Dracut, MA Pack 80

Provide Training BSA Youth Protection to scouts

and parents

Dracut High Marching Band (Band Booster)

- Fund raising activities, car pools, uniforms

Contact this candidate