DeShera N. Saunders
**** ****** **. ***. * Chesapeake, VA 757-***-**** ********@*****.***
Objective To obtain a customer service or data entry position that will
utilize my extensive
experience and skills.
Experience TNS Media Intelligence-Data Entry
June 2008-April 2009 Chesapeake, VA
* Complied, sorted and verified the accuracy of data before
it is entered
* Located and corrected data entry errors, or report them to
the supervisor
* Maintained logs of activities and completed work
* Selected materials needed to complete work assignments
Americomm Direct-Handworker
April 2008-June 2008 Chesapeake, VA
* Marked and labeled containers, container tags or products,
using marking tools
* Loaded materials and products into package
* Inserted leaflets into pamphlets
* Recorded product, packaging and order information on
specified forms and records
Grand Furniture Store-Office Clerk
February 2008-April 2008 Chesapeake, VA
* Operated telephone to answer, screen and forward calls,
providing information and taking messages
* Received payment and recorded receipts for services
* Transmitted information or documents to customers using
computer, mail or facismile machine
* Greeted persons entering establishment determine nature and
purpose of visit
A Plus Personnel Services-Housing Management Clerk
September 2006-March 2007 Chesapeake, VA
* Answered telephones, direct calls and took messages
* Computed, recorded and proofread data and other information
* Complied, copied, sorted and filed records of office
activities & business transactions
* Operated office machines such as photocopiers, scanners,
facismile machines, voice mail systems and personal
computers
Education Tidewater Community College
September 2007-December 2007
* Customer Service Certificate
* Most Improved Student Award
References References are available on request.