Medical Assistant Customer Service
Resume:
Kathleen Bergstrom
**A Pine Street, Stoneham, MA 02180
(***********@*******.***)
SUMMARY OF QUALIFICATIONS
. Strong communication Skills, Problem Solving
. Solid work ethic; can work independently or as a team player
. Extremely focused and organized
. Customer Service
. Knowledge in Billing and Coding
. Computer knowledge (Microsoft Office, Total MD and other Medical
Software)
. CPR Certified/ BLS
. Medical Assistant & Clinical Assistant Certificate
. Certificate # M 2214-030618b
PROFESSIONAL EXPERIENCE
Malden Primary Care, Malden MA
Jan/June - 2010
Medical Assistant
. Greet patients, update information
. Take and record vitals
. Administer EKG's
. Phlebotomy, laboratory tests and cultures
. Obtain Lab Specimens and perform some tests
. Prepare samples for outside labs
. Prepare and stock rooms
. Update patients information to charts
. Assist Doctors with other tests
. Perform Injections
Mary Kay Cosmetics, Stoneham, MA 2000 - present
Independent Sale Representative / Director
. Operating home base business, ordering/Maintaining inventory
. Sale of products, teaching use of products
. Product knowledge and technique, servicing customer needs.
. Serviced Customer base of 500 plus personal customers.
. Recruiting and Training
Caf Paradiso, Lowell, MA 2007 - 2008
Manager
Pearl Street Restaurant, Malden MA 1992 - 2000
Assistant Manager/Wait staff/Bartender
Professional Organizations
Chamber of Commerce, Stoneham, MA
2002 - 2010
Volunteer:
Caregiver
Christian Education Member
Fundraising Coordinator for First Congregational Church of
Stoneham
Chairman Food Committee for Stoneham High School Graduation Party
Education:
Diploma: Malden High School
Boston Career Institute, Brookline, MA
Medical Assistant/Clinical Assistant
CPR & AED Certified/BLS
Serve Safe Certified
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