ABHIJIT MEHTA

**** * **** ***., ***. **B*, Lawrence, KS 66047 . Email:

abky64@r.postjobfree.com . Phone: 785-***-****

OBJECTIVE

Seeking a full-time Business Analyst position where my technical expertise

and knowledge will add value to your organization.

EDUCATION

Master of Science, Engineering Management GPA:

3.74/4.00 Expected December 2010

University of Kansas, Lawrence, Kansas.

Relevant Coursework: IT Project Management, Quality Management, Finance for

Engineers, Strategic Analysis for Technology Projects, Quantitative

Analysis for Decision Making, Personal Development for Engineers

Bachelor of Engineering, Mechanical Engineering GPA:

3.52/4.00 July 2006

University of Pune (Maharashtra Institute of Technology), Pune, India.

CMS Computer Institute, Pune, India

Associate Technical Engineer (Completed Professional Training)

Jan 2007 - Aug 2007

. VB Scripting, C and C++ languages, Advanced Windows Server 2003 Active

Directory and Network Infrastructure

. VMware ESX Server and Virtualization. Windows Server Clustering and intro

to SAN and NAS

. ITIL service concepts and Ticketing tools - Service Center (Peregrine)

and Remedy (BMC)

EXPERIENCE

University of Kansas, Lawrence, KS

Process/Business Analyst (Field Project at Data Center, University of

Kansas) Jun 2010 - Present

. Conducted stakeholders analysis and assigned roles and responsibilities

to all the stakeholders

. Created Business Analysis plan and working on the requirements analysis

to merge and improve processes

. Objective is to reduce the response time to client and increase

profitability by optimizing process

Project Coordinator (Intern in Asset Management at KU Network

Operations Center) July 2009 - Mar 2010

. Created project plan that received approval from the manager and the

stakeholders of the asset management team

. Planned an entire process and layout that optimized asset management and

reduced response time

. Initiated and monitored the project using MS Project with continual

feedback on requirements from the stakeholders

Project Manager (Process Improvement at Sherwood Center, Kansas City,

MO) Jan 2009 - May 2009

. Conducted stakeholder analysis to determine all stakeholders that will

be affected by the process

. Outlined a project plan and developed a strategy for data and process

management

. Designed the optimized process to meet the requirements of client

. Executed and implemented the system at the end of Spring semester as a

part of Quality Management course

Network Technician (Network Operations Center)

Jan 2009 - July 2009

. Monitored entire University of Kansas network connections using Nagios

and data backups using Networker

. Conducted health checkup of servers using Cyclades and assigned

tickets for issues using Remedy

. Executed change requests and scheduled jobs using Autosys

EDS India Pvt. Ltd (Mphasis), Pune, India

Lotus Notes Administrator (Client: General Motors Online, US)

Jan 2008 - Mar 2008

. Collaborated with other team members to resolve critical issues in mail

flow on Lotus Domino Server

. Added and removed user accounts and mail files and defined user

access at different levels using VB scripts

Application Support (Client: Department of Work and Pension, UK

Government) Nov 2007 - Jan 2008

. Interacted with and assisted customers in attaining employment by

providing services in application support

System Administrator (Client: - Internal Client EDS)

Aug 2007 - Nov 2007

. Performed comprehensive health checkup of operating system using Opsware

and Update Expert referring to

Advanced Device Management System (ADMS) database

. Handled active directory and network troubleshooting incidents for

Windows 2000 and 2003 servers

COMPUTER SKILLS

. Languages: C, C++ and VB script Database: SQL (Basic read and

query)

. Operating Systems & Applications: MS Project, Microsoft Visio, MS Office,

Lotus Notes and Domino Server,

Microsoft Exchange, SMS 2003, VMware ESX Server and Virtuzzo. UNIX,

Windows XP, 2000, 2003 and 2008

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