Sales Manager

ROBERT P. KORTH

***** ***** ****, ************, ** 48051

586-***-**** (C) ********@*******.***

LOGISTICS / OPERATIONS / INVENTORY MANAGEMENT

Warehouse Inventory Control, Logistics, Process Creation, Dispatching

Logistics Operations Manager with a proven track record of streamlining

operations and budgets while increasing profit and productivity. Skillful

at creating and implementing processes to create accurate and timely

delivery of product along with an ability to maintain desired inventory

levels leading to exceptional customer satisfaction and profitability.

Hands on experience in the areas of domestic & international shipping,

identifying freight suppliers, procurement, personnel management, budgets &

cost analysis, forecasting, OSHA regulations, safety compliance, inventory

reconciliations, and personnel training. Reputation for strong work ethic,

high energy level, approachability and consistent commitment to corporate

success.

. Strategic Planning

. Supply Chain

. Negotiations

. Facility Management

. Safety Management

. P & L Reporting

. Employee Relations

. Budget Management

. Partnership Building

PROFESSIONAL EXPERIENCE

HEIDEBREICHT CHEVROLET, WASHINGTON, MI - (Apr. 2009 - Present)

Parts Manager

Directed retail/wholesale/collision parts operations. Specified parts for

mechanical and physical damage repairs to vehicles. Reduced inventory

investment by over $50,000 in the first month by setting up ordering and

phase-in/phase-out parameters while at the same time improving same day off

shelf fill rates by over 4%. Set up an EBay store to sell obsolete parts

and accessories and implemented a commission plan with the sales team to

promote and sell accessories. Managed RIM system to ensure compliance and

to ensure orders did not lead to excess inventory. Created processes for

contacting customers on special order parts and a return process to ensure

special order parts did not exceed the 180 day return window.

Key Highlights:

. Implemented a bar code scanning system which led to reduction in

receiving errors and greater control over special order parts.

. Worked with sales staff to use internet based accessory sales tools to

present customers with installed pricing.

. Worked with service department to create consistent maintenance menu

pricing by "price averaging" maintenance parts.

SUBURBAN IMPORTS, FARMINGTON HILLS, MI - (Dec. 2003 - Feb. 2009)

Inventory Control / Operations Manager

Complete logistics operations management responsibility for ordering,

receiving, storing, and shipping of European & Asian automotive parts &

accessories that did over six million dollars in annual sales. Created and

implemented continuous improvement processes and monitored their

effectiveness. Oversaw all security and safety aspects of the operation

which included regulatory compliance, OSHA, Hazmat, and DOT compliance

along with providing safety training for employees and maintaining current

MSDS information. Total budgetary responsibility including yearly

performance forecasting, P&L, budgets, payroll, and expense control.

Managed all logistics operations with regards to domestic & international

shipping, freight pricing, purchase order processing, inventory cycle

counts, payments, backorders, and order processing. Degree in Management

of Human Resources allowed me to proactively address issues such as

recruitment, hiring, training, performance appraisals, grievances, and

discipline. Implemented uniform operational, administrative, and physical

distribution processes. Negotiated contracts to save thousands of dollars

on facility maintenance costs.

Cont'd...

ROBERT P. KORTH - Page 2 - ********@*******.***

Inventory Control / Operations cont'd...

Process Improvements:

. Reduced inventory investment by over $200K while at the same time

improving same day off shelf fill rates.

. Implemented bar code scanning system which led to reduction in

receiving staff and greater control over parts & vehicle inventory.

. Facilitated and led safety training issues including, workplace safety

and shipping issues.

. Reduced staff by 25% while growing sales and profit margins.

GREENWAY DODGE-CHRYSLER-JEEP, Orlando, FL - (Apr. 2003 - Dec. 2003)

Director of Parts Operations

Complete operations management responsibility for ordering, receiving,

storing, and shipping of automotive parts & accessories. Functioned as ISO

Process Coordinator (5 Star) which involved creating and implementing

sales, service, and parts operations policies & procedures. Followed up on

the effectiveness of these processes through customer / employee surveys.

Responsible for budgets, payroll, expense control, and forecasting.

Recruited, hired, trained, and appraised team members. Managed all

logistic operations with regards to shipping, freight pricing, purchase

orders, inventory cycle counts, payments, backorders, and order processing.

Key Highlights:

. Implemented bar code scanning system which led to reduction in

receiving staff and greater control over parts & vehicle inventory.

. Cultivated effective cross communication between departments &

problem solving methods.

. Consolidated distribution with other locations to minimize delivery

time & expense.

SUBURBAN CHRYSLER - JEEP / SUBURBAN INFINITI, Novi, MI - (May 1993 - Apr.

2003)

Parts Manager

Complete logistics operations management responsibility for ordering,

receiving, storing, and shipping of automotive parts & accessories.

Functioned as ISO Process Coordinator (5 Star) which involved creating and

implementing sales, service, and parts operations policies & procedures.

Followed up on the effectiveness of these processes through customer /

employee surveys. Responsible for budgets, payroll, expense control, and

forecasting. Recruited, hired, trained, and appraised team members.

Managed all logistics operations with regards to shipping, freight pricing,

purchase orders, inventory cycle counts, payments, backorders, and order

processing. Facilitated safety issues and led safety committee addressing

training, facility, and personnel issues.

Key Highlights:

. Streamlined and benchmarked distribution/ordering processes.

. Evaluated and negotiated maintenance contracts for facility saving

thousands of dollars.

. Implemented employee satisfaction committee to address workplace

concerns.

MOTORS INSURANCE, Southfield, MI - (Sep. 1986 - May 1993)

Insurance Adjuster

Spent over two years working directly for GMAC at the Aptco Auto Auction

and later at Manheim Auction writing automotive mechanical & physical

damage estimates. Appraised vehicles to determine if they were worth

repairing. Used to NADA Blue Books along the Black Books to determine

vehicle value along with checking comparable vehicles in the local market.

Performed warranty audits on dealers. Negotiated settlements with

customers and repair contracts with dealerships and automotive repair

facilities. Diagnosed mechanical, structural, and body damage to vehicles.

Processed insurance and state documents to insure compliance with laws.

Cont'd...

ROBERT P. KORTH - Page 3 - ********@*******.***

EDUCATION & CREDENTIALS

BA, Business Management (Major in Human Resources)

Spring Arbor University, Spring Arbor, Michigan

ASSOCIATES, Business Administration

Oakland Community College, Royal Oak, Michigan

Training & Development

. Automotive Mechanical/Body Repair

. Inventory Control Training

. Group Facilitator

. Warehouse Design Training

. Marketing & Customer Service

. Microsoft Office Products

. DOT / NMFC Training

. UPS / FED-EX Training

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