Customer Service Accounting

Carmelle davis

Professional Objective

Seeking a position with increasing levels of

responsibility and intermediate to high levels of

autonomy, providing the opportunity to contribute

by utilizing experience, training, education, and

capabilities in various aspects of budgeting,

accounting, and analysis.

Education

Richland College Dallas, TX May 1998

Associate of Arts - Business Concentration

University of Texas at Dallas Dallas, TX Aug

2000

B.S. Business/Finance concentration

Texas A&M - Commerce Dallas, TX In Progress

Master of Business Administration

Work experience

2000 - Mar 2010 Accor North America Dallas, TX

Reporting Analyst III Procurement Dept May 2005

- Mar 2010

Position employs strong self-motivation and

attention to detail. Majority of job functions are

independent, project based and deadline driven.

Regular tasks include;

Managerial accounting methods utilized to establish

bi-annual budget and the analysis of budget

performance, or revenue. This included various

methods of cost accounting such as standardized,

activity-based, marginal, and cost volume profit

analysis.

Analyzes budget v. actual data and applies

understanding of findings for correlation to other

parts of business operations.

Proactive and ad hoc analysis performed to identify

individual and global issues.

Posts month end journal entries to correct findings

and accrue for quarterly commission distributions.

Monthly reconciliation of 20 sub-ledger accounts

tied to rebate commissions.

Extremely strong orientation toward accounting,

detail, customer service, and communication

required and utilized at all times.

Business Analyst II Budget Dept Jul 2002 -

Jun 2005

P&L analyst reviewed operations and overhead P&L's.

Involved strong communication skills both written

and verbal.

Budget v. Actual analysis performed.

Identified variances and made journal entries to

make corrections.

Treasury Analyst Treasury Dept Dec 2000 - Jul

2002

Daily global cash positioning, overnight

borrowings, and investments of funds swept from ZBA

accounts to main concentration account. Established

new bank accounts and multiple account

reconciliations. Daily funds transfers for

distributions. Daily foreign currency exchange

valuation and posting. Performed inter-company bank

debt transactions including loan and interest

payments to and from partnerships, lines of credit

borrowings and maintenance, and same duties to and

from foreign parent company.

1998 - 2000 The Wyndam Group/iCap Realty Dallas,

TX

Accountant - Mortgage Loan Servicing

Responsibilities encompass general accounting

duties for corporate office and 8 partnerships

including A/P, A/R, budget analysis, monthly and

quarterly partnership ROI/cost-benefit analysis and

distributions, assisting in the set-up of new

partnerships from banking to securing tax Id

numbers, bank reconciliations, and creating

month-end financials. Payroll duties for Dallas

corporate office and Atlanta sales office include

bi-monthly payroll runs and all related monthly,

quarterly and annual tax filings to include federal

as well as Texas and Georgia state filings.

Mortgage servicing responsibilities entail escrow

and remittance of mortgage, tax, and insurance

payments. Quarterly reports include analysis of tax

and insurance escrow accounts, and debt-ratio

analysis as required by lender.

1996 - 1998 P.S. Trading, Inc. Dallas, TX

Accounting Clerk

Position included A/R - daily pipeline billing,

cash application, heavy customer service/contact,

credit reviews, and reconciliations. A/P - entry

and research of supplier/transportation invoices,

preparation of reports necessary for weekly

check-runs and EFT payments. Coordinated pipeline

shipments, and inventory receipt of tenders.

Responsible for knowledge and application of ever

changing tax laws as they applied to the billing of

oil/fuel products.

Summary of Technical qualifications

Proficient with Windows software. Knowledge

includes- Intermediate Excel, Outlook, Word,

PowerPoint, and Access. Other software includes,

PeopleSoft, Oracle/ADI, Hyperion, Business Objects,

SalesForce.com, XRT/TWS, and 10-key by touch.

Contact this candidate