Customer Service Data Entry

856-***-**** *** Preamble Drive

*******@*****.*** Marlton, NJ 08053

OBJECTIVE To obtain an entry level position in the accounting

profession

EDUCATION Rider University, Lawrenceville, NJ

May 2010 Bachelors of Science in Business

Administration

Major: Accounting Concentration: Fraud

and Forensics

GPA: 3.04

06/07-07/07 Fujian International Oversea Studies, Fuzhou,

Fujian, China,

Intern/Teacher

. Prepared lessons and activities to enhance the learning

environment

. Taught middle school-age students basic to advanced English

skills

RELATED

EXPERIENCES Lyons, Doughty & Veldhuis, P.C. Mt. Laurel,

NJ

06/09-08/09 Clerk

. Calculated amount due from debtors

. Enter claims into Cogent System to ensure accurate records

08/07-08/08 Rider University Lawrenceville, NJ-Office of

Student Financial Services

09/09-12/09 Student Worker

. Organized, filed, and retrieved student financial records

to assist counselors

. Assisted with data entry of documents into DataTel system

OTHER

EXPERIENCES Applebee's, Voorhees, NJ

08/08-Present Food Expeditor

. Check inventory on hand and ordered more supplies

. Communicate information between the kitchen workers and

the servers to encourage smooth and successful

operations

. Handle customer complaints by offering replacement and

communicate with kitchen staff

06/08-08/08 Lone Star Steakhouse, Voorhees, NJ

01/06-02/07 Lone Star Steakhouse, Marlton, NJ

Server/Food Expeditor

. Trained new servers in the business processes and customer

service

. Enhanced customer service skills through relation building

. Resolved customer complaints and assisted with alternative

solutions

ACTIVITIES

12/06-Present Delta Sigma Pi

. International Professional Business Fraternity

. Enhanced business skills through skill building workshops and

seminars

3/10 IRS Adrian Project

. Full day interactive simulation of hypothetical

financial crime

. Enhanced analytical skills to solve crime scenario

presented by IRS agents

SKILLS Proficient in Microsoft Office Word, Excel, and

Powerpoint

Intermediate in Peach Tree, Datatel,

Cogent

Novice in Cantonese (Speaking only)

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