Customer Service Project
Resume:
Priya D Jethwani
**************@*****.***
*** ***** **** *** *, Highland Park, NJ 08904
CAREER A competitive entry level job in global Economic analysis and Finance
OBJECTIVE that best utilizes my capability of working confidently and flexibly in
various environments & cultures to provide extensive financial and
economic policy insights.
EDUCATION MA in Economics, May 2008 (GPA 3.5)
University New York University, New York, NY
Studies Bachelor of Science (Honors) in Economics and Management, June 2002
University of London in association with The London School of Economics
and Political Science
RELEVANT Financial Management Statistics and Econometrics
COURSEWORK Public and Macro Economics Mathematics for Economists
Organization Theory & Game Theory Cost Accounting & Financial
African Development & Developmental Reporting
Economics International Finance
RELEVANT Entrepreneurship Project: Led development of a successful marketing
PROJECTS strategy for a for-profit company that my team set up as part of
coursework. Responsible for deciding choice of product(s) after
conducting research on the most lucrative target group of available
customers.
Rural Development Project: Led fundraising efforts for the building of a
public utility in Malaysia. Developed relationships with village leaders
and NGOs alike to achieve smooth completion
Master's thesis: Analyzed the impact of corruption on economic
development and specifically evaluated the extent to which E-Government
programs have had success in reversing the economic ills that corruption
has caused
Volunteer Roles: Treasurer of Hindu Youth Association,
Malaysia(1999-2000); Volunteered as writer/researcher for Economics
Department Newsletter team at undergraduate university
WORK Account Associate, Vistar Inc. (Jun 2009-present, Jan 2003- Aug 2003)
EXPERIENCE Oversaw processing and delivery of orders placed and constantly
communicated with clients to ensure correct marketing, sale and delivery
to maintain product standards and order fulfillment
Created and managed corporate account on an online trading website and
proactively mined the virtual marketplace for opportunities
Executed target-marketing and customized offering based on the natural
segmentation of markets for buyers as well as previous purchase patterns
In charge of operations: credit checks, banking, payables & receivables,
expense reports
Teller, Wachovia Bank. Highland Park Branch, NJ (Mar 2005-Mar 2007)
Created new clientele by converting one-time customers into client base
Recognized for maintaining high quality of customer service that
strengthened customer loyalty
Sourcing solutions to customer issues and daily problem solving to ensure
smooth operations
Junior Accountant, Viren Sanghvi CPA, LLC . (Nov2004-Mar 2005)
Prepared and compiled individual tax returns folders
Created payroll receipts, corporate and payroll taxes
Handled business operations such as General Ledger transactions & bank
reconciliations
SKILLS AND Microsoft Office Applications (Word, Excel, Access, Powerpoint),
ACTIVITIES Quickbooks, STATA
Work Authorization: American citizen
Experience with work groups such as entrepreneurship, organizing
committees, primary research
Lived in various countries worldwide consequently able to assimilate and
gain comfort level with cross-cultural and international interactions and
business exchange
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