Project Manager Sales

Danny Klingseisen *********@*******.*** 717-***-****

Professional Summary:

Over 5 years of experience in the IT industry, including technical support, network infrastructure

design, system administration, process development and documentation, end-user training,

installation, and coordination/implementation of system projects

Hardware/Software:

• Windows 9x, 2000, XP, Vista and 7

• Windows Server 2000, 2003 and 2008

• Linux/Unix (multiple versions)

• Programming (Visual Basic)

• Database (Access, SQL)

• Web Design (html, css, asp)

Education:

July 2007 YTI, Career Institute York, PA

• Associates Degree in Specialized Business Computer System Specialist

• Received 3.97 GPA, Student of the Term: July, 2006 and January, 2007

• Received Commitment to Excellence Award

History:

Jan 2010-Aug 2010

• Business consultant and technical repair for South Florida Computer Systems

• Created a computer business for Virus Removal, Optimization, Networking, Data Backup and

other computer services

• Provided businesses with technical support and administration for their LAN/WAN network

infrastructures

Aug. 2009-Jan. 2010 Premier Network Solutions Pompano Beach, FL

IT Manager/Network Administrator

• Created, managed, maintained and optimized a Windows Server 2003 Network Infrastructure

with over 50 users and computers on Windows 2000, XP, Vista and 7 clients

• Configured and managed settings for such services as: DHCP, DNS, WINS, WSUS, Active

Directoy, GPO's and Scripting

• Created a Sales Calculator as a Verizon Agent providing formulas and equations for Verizon

phone service and Internet capabilities

• Created, managed, maintained and optimized a predictive dialer from ViciDial on a Linux/Unix

platform. Also created, managed and maintained users and programs to interact within the dialer

settings

• Set-up polycom VOIP phones within the Linux/Unix platform using SIP protocol for handsets

and headsets alike

• Obtained over 30 Verizon Assesment Learning Tool (VALT) certificates as a solutions provider

for Verizon Enterprise

Nov. 2008–Aug. 2009 One Source Telecom Pompano Beach, FL

Sales Manager/Computer Technician

• Authorized Sales agent for Verizon enterprise solutions

• Converted 500+ business lan lines to Verizon by providing companies with new technologies

such as FIOS internet service and custopak lines

• Trained employees how to become proficient with specific computer programs and the Verizon

One Source system

• Troubleshoot and fixed numerous computer problems within the complex Network Infrastructure

• Managed a call room with 30+ callers

September 2007-November 2008

• Created and maintained a website for an event planning business

• Taught elderly people how to be proficient with Windows Vista OS

• Troubleshoot and repaired numerous PC's that had viruses

• Reformatted numerous PC's with a fresh install of a Windows OS

April 2007-September 2007 Forsight Vision York, PA

Network Administrator/Technical Engineer

• Managed, maintained, updated and configured 20+ PC’s

• Maintained optimal performance of Windows Server 2000 and 2003 infrastructure and fixed

architecture issues

• Project manager for 1,200,000 document images

• Created new File/Folder structure for the documents

• Configured switches, routers and tcp/ip properties

• Managed DNS, Active Directory and Exchange servers

• Configured Raid 5 on a Dell Power Edge Server

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