Customer Service Manager
Resume:
BEVERLY A. FROST
*** ******** ****** – Apt. **K
Tuckahoe, NY 10707
*********@*******.***
_____________________________________________________________________________
OBJECTIVE
To obtain a Entry Level, Customer Service Specialist postion.
PROFILE
• • Loyal
Honest
• • Reliable
Hard-working
• • Dependable
Persevering
EDUCATION
MONROE COLLEGE, New Rochelle, New York
Associate Degree in Occupational Studies
Major: Secretarial Science
TRAINING
SEARCH FOR CHANGE, White Plains, New York
Microsoft Office Computer Training Certificate
BEVERLY A. FROST
100 Columbus Avenue – Apt. 10K
Tuckahoe, NY 10707
*********@*******.***
• •
Windows XP 2000 QuickBooks
• •
Internet Word Perfect 5.0
• •
PowerPoint Type 50 wpm
• •
Excel Data Entry
EXPERIENCE
SEARCH FOR CHANGE, INC. White Plains, NY 2007-2008
Receptionist/Clerical Assistant Intern
• Answer phones and direct in-coming calls to appropriate staff member
• Type correspondence and bulletins
• Make copies as needed
• Receive and convey inter-office and telephone messages
• Hand out applications for Human Resources
• General clerical duties
NEW YORK STATE INSURANCE FUND, White Plains, NY 1996-2005
• Handled phones, filing, mail, Xeroxing and typing
• Entered daily attendance into computer
• Entered data entry work output and input
• Covered front desk switchboard, covered manager Secretary and assisted other departments.
NEW YORK STATE WESTCHESTER DDSO, Tarrytown, NY 1987-1996
BEVERLY A. FROST
100 Columbus Avenue – Apt. 10K
Tuckahoe, NY 10707
*********@*******.***
• Handled phones, filing, mail, Xeroxing and typing
• Entered data entry work output and input
• Entered daily attendance into computer
• Covered front desk switchboard, relieved District manager, Secretary
• Supervised Developmentally disabled client
AWARDS
• Martin Luther King Jr. Humanitarian Award Plaque 1990
• Certificate of Accomplishment, Editor’s Choice Award 2007
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BEVERLY A. FROST
100 Columbus Avenue – Apt. 10K
Tuckahoe, NY 10707
*********@*******.***
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