Customer Service Manager
Resume:
SUSAN R. WHITE
Glendale, AZ 85308
*********@****.***
OBJECTIVE
To secure a rewarding position where my years of diverse experience in
Customer Service and Office Management will be of value to daily
operations.
RECENT EXPERIENCE
USAA Federal Savings Bank 2007-2010
Bank Originations Specialist
Communicated effectively with a wide range of customers to accurately
assess their needs and answer questions about banking products
Established checking, savings, and CD accounts for members
Interviewed clients and assisted in the origination of new car and personal
loans
Sheraton Desert Oasis 2006
Front Desk Assistant Manager
Monitored front desk staff and enforced quality services standards to
ensure customer satisfaction and repeat business
Collaborated with housekeeping and other departments to resolve issues
Led by example and tactfully handled customer requests and concerns
OTHER EXPERIENCE
German Auto Front Office Associate
Maricopa Integrated Health Systems Medical Records
Clerk
RELEVANT SKILLS & ACCOMPLISHMENTS
Extensive experience in retail, medical, automotive, data entry, accounts
payable/receivable, hotel management, and call center environments
Able to multi-task and work effectively with a large volume of information
Highly organized and capable of prioritizing workloads to meet deadlines
Customer service oriented with the ability to identify and address needs
Motivated, attentive, and willing to learn
Amiable and productive in team environments
Possess a thorough knowledge of modern office practices and procedures
Computer savvy and familiar with many systems and applications
Contact this candidate