COREY PITTMAN
313-***-**** (cell)
devonpitt@gm
ail.com
Experience Summary:
IT Professional with 10+ years of experience as a Systems Administrator and
Help Desk/PC Support Technician. Mr. Pittman has strong skills supporting
Windows platforms, including migrating and upgrading of workstations. He
possesses excellent communication and user interface skills.
Education/Certifications/Training:
GLOBAL INFORMATION TECHNOLOGY, 3/10 to 7/11
. Network Engineering Professional (NEP)
. Coursework includes CCNA, MCITP, Network +, & A+ with certifications in
all four courses.
. Currently enrolled in MCITP courses.
. A + course completed.
. Network + course completed.
. Window 7 Administration course completed.
DAVENPORT UNIVERSITY, 4/99 to 4/03
. Coursework in corporate finance, business law, and Computer Information
Systems
NATIONAL INSTITUE OF TECHNOLOGY, Southfield, MI
. Coursework in Electronics, Computer Technology, and Telecommunications.
. Technical Diploma received
Technical Skills:
Hardware: IBM PC's & Compatibles
Operating Systems: WIN NT/2000/2003/2008 Server, WIN
2000/XP/Vista/Windows 7, OS/2, Sun Solaris, UNIX, Linux
Ancillary Skills: Active Directory, GPO, McAfee Antivirus, Tivoli
Monitoring Software, Crystal reports, Barracuda Spam & Virus Firewall,
Symantec Security, ARC serve for NetWare,MS Office 2003-2007, 2010, LDAP,
VLAN, TCP/IP, LAN, WAN, DNS, WINS, Microsoft Deployment Toolkit, SCCM/SMS
2003, T1 Routers, 2Point FAX serve (Active Directory Integration, SMTP
Email Integration, Exchange Server Integration, and GroupWise Integration),
Kaseya IT Toolkit, Novell GroupWise, Novell Zenworks, and Altiris Asset
Management Suite, Citrix Xen Server
Experience:
08/10 to present Innosource
Assigned to: Fed Ex Supply Chain
Services
Title: LEAD IT SUPPORT
. Infosec Laptop Encryption
. Lotus Notes Support
. Hardware/Software support and installations
. Helpdesk support
. Information Security
. Computer Associates IT Client Manager Software Distribution
Administrator
. Blackberry support
. FedEx Active Directory and Exchange Account Manager Administrator
. Handheld Scanner Support
04/10 - 07/10 VisionIT
Assigned to: HP & General Motors @ GM Headquarters
Title: DESKTOP ENGINEER
. Supported printer driver determination and other support for the Windows
7 project team.
. Supported Windows 7 Project Team Build and Deployment for the GM Global
Network.
. Supported HP printer driver migration to Windows 7 environment on the GM
Global Network.
. Created and edited user accounts in Active Directory on the GM Global
Network.
. Registry editing to improve pc performance.
06/09 - 04/10 Seeking Employment
02/99 - 06/09 Strategic Staffing Solutions
Assigned to: Detroit Water & Sewerage
Dept Information Systems Group
Title:HARDWARE/SOFTWARE SUPPORT SPECIALIST
. Used SCCM to manage Operating System Deployment (Windows 7 migration from
Windows 2000), Software Distribution (MS Office migration form MS
Office2003 to MS Office 2007), Asset Tracking, Project Management, and
Task Management on the Enterprise Network.
. Automated desktop and server deployments with MS Deployment toolkit
(Symantec Norton Security updates and installations).
. Responsible for Server management and backup (Windows, Sun, Unix)
. Used Group Policy to define the settings and allowed actions for the
users and computers in Active Directory and created desktops that are
tailored to users' job responsibilities.
. Assigned Group Policy settings by linking Group Policy Objects to
sites, domains, and Organizational Units.
. Data Center management -approximate count is 1500 plus pc's and laptop
computers. Standard software platform included Window 2000/XP/, Sun, and
UNIX.
. Performed daily administration of Windows Server 2003, Sun Server, and
UNIX servers via the LAN network which managed the document management
system and File Servers.
. Remote authentication with IChain
. Secured access to corporate server based applications with Novell Access
Manager.
. Provided Helpdesk support in a multi user environment
. Supported Sun Mail Server (SMTP) and Mozilla Mail Server (SMTP)
. Used SMS to push packages to local computers for re-imaging(Ghost
Imaging)
. Used Active Directory to create user and computer accounts and
distribution and security groups
. Supported all hand held devices (Blackberry, Palm, PDA) Responsible for
support of peripheral equipment including scanners, printers, etc. Work
with third-party or vendor support when necessary.
. Active Participant in hardware/software evaluations & recommendations.
. Provided daily/weekly antivirus updates and support (McAfee/Symantec)
. ITIL Training
. Provided Voice Support integration via a Local Area Network (LAN)
connection.
. Migrated and maintained network components that in turn provide network
stability.