Administrative Assistant Human Resources

Antoinette M. Clay

Bilingual Administrative Assistant

***** ******** ***. ******, ** 92780 Phone: 909-***-**** Email: **************@*****.***

Administrative Assistant with 10+ years of clerical skills and office management experience in assisting companies execute the

details required to build, operate, restructure or dissolve businesses. Through exposure to Fortune 500 companies, holdings

companies, national law firms and IPOs, demonstrates a genuine talent for analyzing, organizing and executing challenging

tasks or projects as well as an ability to successfully perform in various environments. Key strengths include:

• • Demonstrated Ability to Support Senior Executives

Excellent Written and Oral Communication Skills

• • Understanding of Professionalism and Confidentiality

Read, Speak & Write Spanish

• • Active Listener and Innovative Problem-Solver

Advanced Proficiency in Microsoft Office Software

EXECUTIVE SUPPORT EXPERIENCE

Outstanding Telephone Demeanor Ability to Manage Supplies and Arrange Events Under Strict Budget

Experienced in Employee and Department Relations Understanding of Executive Travel and Itinerary Needs

Ability to Manage Multiple, Complex Issues Simultaneously Drafting and Management of Essential Weekly and Monthly Department

Reports

VIZIONAL TECHNOLOGIES (formally GOwarehouse.com) – Santa Monica, CA February 2000 – September 2000

Supply Chain Management Software Developer

Hired as an Administrative Assistant, promoted to Human Resources Assistant reporting directly to VP of Human Resources (Temp to Perm)

Assisted a 10-person start-up business as it flourished into a 5-department, 80 person pre-IPO company by executing administrative details in reception,

office management and human resources.

Manage Reception and Incoming Calls

Generate Bi-Weekly Reports to Monitor Payroll,

Keycards and other Employee Disbursements

Arrange Executive Conferences, Employee Events

Manage Reception Area and Conference Rooms

Arrange Travel and Detailed Itineraries for Executives

and Company Guests

Inventory and Order Office Supplies

Draft Inquiry for Available Position and Schedule

Candidate Interviews

Accomplishment: Successfully averted small crisis by learning new software to complete an essential corporate business report 2 hours prior to Executives’

arrival.

GLOBAL RETAIL PARTNERS, INC – Century City, CA April 2001 – August 2001

Venture Capital Investors for Start-Up Companies such as Ulta Cosmetics and Zany Brainy

Evening Administrative Assistant, temporary assignment

First participant in company’s pilot program to provide administrative support beyond typical office hours to Executives as they traveled internationally.

Receive calls from international clients and traveling

executives

Database maintenance of business plan submissions

and their investment phases

Update Business Contacts Using Microsoft Outlook

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Antoinette M. Clay

Bilingual Administrative Assistant

16531 Alliance Ave. Tustin, CA 92780 Phone: 909-***-**** Email: **************@*****.***

Calendar and Prepare Conference Room for Meetings

Filing and Back-Up Executive Assistant Support

Accomplishment: Successfully researched acquired and implemented weekly food service under strict budget guidelines

KB HOME CORPORATE OFFICE – West Los Angeles, CA March 2002 - March 2003

National Home Builders and Land Acquisition

Office Management Assistant - Hired as a Receptionist, promoted within six months.

Key player in a 3-part team responsible for efficient corporate reception, office management and communication among subsidiaries.

Corporate liaison to KB HOME subsidiaries throughout the U.S. to send receive documents, marketing materials and correspondence.

Responsible for account management and relationships with outside vendors and courier services.

Supervised Reception and crisis management

Accomplishment: Chosen by Corporate Legal Department to translate a settlement agreement into Spanish and interpret spoken negotiations in order to

resolve a long standing consumer law claim.

LEGAL ADMINISTRATIVE SUPPORT EXPERIENCE

• •

Attorney Relations

• Corporate Record Keeping

Client Relations

•

• Expense Processing

Trained and Implemented New Processes

• Supervised up to 6 workers

HANNA, BROPHY, MACLEAN, MCALEER & JENSEN – Downtown Los Angeles, CA April 2003 - December 2004

Legal Administrative Assistant

Worker’s Compensation Defense Law Firm

Responsible for reception, client intake deposition calendaring and data entry.

Calendared depositions and WCAB hearings.

Performed data entry of attorney activity for legal billing processing

Received, scanned and archived legal documents to maintain paperless legal case files.

Accomplishment: Chosen to learn a new paperless legal document system, then train 6 employees to implement and convert the entire law firm

caseload.

THE BARNES LAW FIRM, APC – Ontario, CA December 2004 - September 2005

Legal Secretary

Corporate and Transactional Law Firm

Responsible for Office Management and Legal Case Management for a Sole Practitioner Attorney

Implemented Updated Filing System and New Legal Case

Management Software

Formed and Maintained Records for Corporations, Non-

Profit Organizations and Limited Liability Companies

Managed Legal Calendar to Track Client Meetings, Court

Dates and Discovery Deadlines

Supervised a team of 6 paralegal interns to manage filing

and prepare discovery

Accomplishment: Developed Brand Marketing Campaign that resulted increased clientele by 30%.

NATIONAL RV HOLDINGS, INC. – P erris, CA November 2005 - September 2007

Legal Assistant to General Counsel (Temp to Perm)

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Antoinette M. Clay

Bilingual Administrative Assistant

16531 Alliance Ave. Tustin, CA 92780 Phone: 909-***-**** Email: **************@*****.***

Parent company of industry-leading recreational vehicle manufacturer and its subsidiaries

Responsible for Analysis of Consumer Repair Histories in response to Lemon Law Warranty Claims

Compiled, analyzed and summarized facts, statutes and maintenance history in response to Consumer Law Claims.

Coordinated documentation and records to prepare litigation discovery responses.

Communicated Case Progression and Evidence Requests with Outside Counsel Law Firms

Executed administrative details of settlement agreements and disbursements

Managed expenses and travel arrangements for Associate General Counsel

Served as back-up Executive Support for General Counsel and Associate General Counsel in the absence of Executive Assistant .

Accomplishment: Selected in 2007 to accompany a former National RV Holdings, Inc. attorney to Gates, O’Doherty Gonter and Guy to manage

consumer law cases previously assigned by National RV Holdings, Inc.

GATES, O'DOHERTY, GONTER AND GUY, LLP - San Diego, CA

Legal Secretary to Outside Counsel

Firm represented National RV and other recreational vehicle manufacturers in California, Oregon and Washington

Legal Secretary to 2 trial attorneys with heavy calendars and frequent travel.

Processed consumer law litigation documents including motions, discovery and arbitration briefs.

Drafted and managed correspondence; transcribed dictation; and assisted in trial preparation.

Maintained calendar and case files using Amicus Attorney V.

Prepared and tracked filings to State and Federal Courts.

OFFICE MANAGEMENT EXPERIENCE

FIRST LOYALTY REAL ESTATE SERVICES – Rancho Cucamonga, CA January 2008 – June 2010

Office Manager Promoted from Part-Time to Full Time after 9 months

Independent Real Estate Brokers and Property Managers

Responsible for acquisition, set-up and staffing of satellite offices to manage properties in various locations.

Hired receptionist, secretary and office coordinator for each location, and set up employee/client files.

Negotiated leases, purchased and installed furniture, established utilities and acquired equipment within budget guidelines

Establish Business Entity and Register with State Business Agencies

Developed Logo and created marketing materials to announce launch of Brand and new business products

Accomplishment: Successfully opened and launched a satellite office in the city of Fontana.

TEMPORARY WORK ASSIGNMENTS

Human Resources Assistant - TRW Credit Union, Manhattan Beach, CA

Legal Secretary Worker’s Compensation - Michael Maguire & Associates, State Farm Corporate Legal Counsel, Costa

Mesa, CA

Department Administrative Assistant - Unisource, Artesia, CA

Check Processor - EDS Payment Services, Gardena, CA

Legal Secretary - Feinberg Grant Mayfield Kaneda and Litt – Irvine, CA

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Antoinette M. Clay

Bilingual Administrative Assistant

16531 Alliance Ave. Tustin, CA 92780 Phone: 909-***-**** Email: **************@*****.***

EDUCATION/SKILLS & SOFTWARE

Education: AS Degree - 1997

Natural Science, Riverside Community College

SKILLS:

Bilingual English/Spanish Public Relations Writing

Typist 60 wpm Speech Writing

Data Entry Social networking websites

Blogging & Newsletters

Federal Court Efiling via Pacer

Press Clipping & Ad Traffic

CMF/ECF Former CA Notary Public

SOFTWARE:

Microsoft Word Timeslips

Microsoft Excel Hot Docs

Microsoft Powerpoint Lexis Nexis

Microsoft Outlook Legal Solutions

Corel Word Perfect Facebook

Quickbooks Twitter

ACT/CRM software My Space

Adobe Acrobat (PDF) RSS Feeds

Amicus Attorney

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