Sales Customer Service

Jennifer Lauren Colson

*** ******** ***, *** **. Hackensack, Nj 07601

CeLL: 201-***-**** . email: ***************@*****.***

EDUCATION

Radford University

Radford, VA

B.S. in Fashion Merchandising; Minor in Marketing

Graduated: May 2007

Experience

September 2007-Present Golden Touch Imports

Asst. Merchandiser New York City

. Identify current trends, research competitive landscape and analyze

past data to determine category, style and store level opportunities

. Plan, execute and communicate long-term and seasonal merchandising

strategies to support brand aesthetic and financial objectives of

retail customers

. Build and communicate seasonal line plans by assorting and

merchandising product lines that are brand appropriate

. Collaborate with design from color inception and line development to

the final product

. Source, negotiate and place programs on a daily basis, emphasizing

quality and maintaining mark-up plans

. Coordinate with overseas to ensure appropriate fabrics, trims, and

costs are obtained and delivered on time

June 2007-August 2007 Valerie James Showroom Sales

Intern New York City

. Maintained showroom and related areas, including prepping showroom for

appointments and tradeshows

. Developed and fostered relationships with existing accounts and

created a rapport with new accounts

. Researched new stores domestically and internationally to gather

information regarding potential business opportunities

. Created detailed spreadsheets and performed inventory for inside the

showroom

. Scheduled meetings with buyers and in house designers to view and

discuss new product lines

May 2004-May 2007 Nine West Shoes Sales

Associate Richmond, VA

. Provided excellent customer service by handling floor sales and

assisting customers with purchases

. Closed operations, prepared bank deposits, registered funds and

operated cash register

. Utilized selling techniques such as add-on sales to ensure in-store

and position sales goals were reached

. Processed and replenished merchandise and monitored floor stock

TECHNICAL SKILLS

Retail Math, AS400, Photoshop, Lectra (Gallery), Color Matters, Power

Point, Excel, Word, Front Page

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