Summary:
Paralegal with *+ years experience as administrative support to upper
level (Director/VP) management - booking travel, creating Microsoft Word
documents, Excel spreadsheets, and PowerPoint presentations. Extensive
hands-on experience in diverse aspects of the office environment and
simultaneously supporting several managers. Possess a passion for
accuracy, reliability, and attention to detail; accomplished at
prioritization and departmental management.
Professional Law Office Experience:
Robinson & Smart, P.C., Arlington, TX
07/2009-8/2009
(Under direction of Monty Mayes, Paralegal)
. Performed client interviews regarding First Amendment Order for
Adoption.
. Scheduled date of court appearance for expert witness.
. Updated attorney's calendar daily.
. Filed, answered phones, copied, prepared files for trial- organized
for pleadings, insured date order, closed files,
Law Office of Vecchio & Vecchio, Grand Prairie, TX
09/2009 - 7/2010
Paralegal
. Drafted and typed Answers to Request for Disclosure, Request for
Production, and Interrogatories.
. Maintained attorney's litigation calendar in order to ensure timely
responses for Discovery Requests.
. Worked on personal injury and auto accident cases.
. Conducted client interviews and draft memos to file in reference to
client interviews.
. Created, maintained, and organized case files and filed documents.
. Answered and screened phone calls and scheduled appointments.
. Compiled "MVA" trial file,
Professional Experience:
Expedia, Arlington, TX
09/2009-Present
Lodging Operations, Hotel Partner Support Coordinator
. Assisted guest in the relocation process for hotels.
. Notified guest of a relocation and walks to another hotel for the
hotel.
. Research and rebook guest into new hotels at no additional cost to the
guest.
. Followed up on Accessibility request for guest with hotels.
Midwest Consulting Group, Irving, TX
06/2008 - 08/2009
Executive Admin Assistant
. Supported the Corporate VP of National Accounts - Retail with travel
arrangements and answering phones and placing conference calls as
needed.
. Maintained and updated calendar at all times - coordinated meetings
along with catering.
. Extracted data from Micro Strategy for monthly sales and inventory
based on market, retail store, brand name and region.
. Compiled data from Micro Strategy into Excel reports and graphs in a
timely manner.
Chesapeake Energy, Fort Worth, TX
05/2008 - 06/2009
Admin Assistant
. Supported the Director of Public Affairs Department, one manager,
three supervisors and 11 Public Affairs Coordinators with
administrative support.
. Maintained the Director's calendar and a Master calendar for the
department at all times.
. Completed research for all returned mail with the Tarrant County
Appraisal District.
. Continuous resource for department on Microsoft Office 2007 and all of
the Corporate Development. Recreated the City Pages spreadsheet and
made uniformed for more effective use of the PACs time.
. Assisted the Special Project Manager with various projects as needed.
. Supported the Director of Urban Training with training sessions and
coordination of the classes as needed; created Power Point
Presentation along with manuals.
. Redesigned and maintained the training department SharePoint site.
Banfield the Pet Hospital, Arlington, TX
11/2006 - 04/2008
Office Manager
. Responsible for hiring and training new Client Service Coordinators and
cross training all pet nurses, the ordering and maintaining office
supplies and marketing supplies.
. Increased the Wellness Plan enrollments by 75% upon becoming Office
Manager.
AmeriCredit, Arlington, TX
11/2005 - 11/2006
Executive Administrative Assistant
. Administrative support for the Senior Vice President, Vice President, two
Assistant Vice Presidents, Call Center Analysts, Department Trainer and 13
team leaders.
. Saved the department and company $12,000.00 within the first five months.
Q4i, Inc - F&MS, Irving, Texas
02/2004 - 03/2005
Executive Admin Assistant/Project Administrator
. Supported CEO, CFO, VP of Sales, Area Sales Manager, Director of Sales,
Managing Director of Financial & Management Services, Director of
Consulting, Director of Credit & Analysis and all analyst, sales personnel
and consultants with administrative services.
. Coordinated employee workstation set ups, including computers and phone
equipment.
. Maintained UPS shipments and billing. Set up supply account with local
supply company.
. Worked with local hotel and negotiated a contract for all incoming new
personnel, short and long term.
Various Temporary Positions, Irving, TX
10/2001 - 02/2004
Admin Assistant
WebLink Wireless, Dallas, TX 07/1995
- 10/2001
. Executive Admin Assistant: Supported Director of Market Operations.
. Project Administrator - Created reports for the clean up of CRM and
other special projects (NLA 800 number clean up) and charts for the Vice
President and Senior Staff on a weekly basis.
Education
Paralegal Certificate - Arlington Career Institute, Grand Prairie, TX
Bachelor's Degree - Business Administration, University of Maryland,
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