Medical Billing Years Experience

Larraine P. Ferguson

**** *** **** * Mesquite, TX 75149 * 214-***-**** * 972-***-****

************@*****.***

OBJECTIVE: To obtain a position utilizing the knowledge, skills and objective judgment gained

through varied experiences, education and training. To promote company’s growth and succeed.

QUALIFICATIONS:

Over eight years experience in accounts receivables, collections and customer relations.

Over eight years experience in medical billing and various medical billing systems training.

Experienced and trained in Management.

Team oriented with the ability to work independently.

The ability to understand and resolve the needs of others and of the company.

Experienced in Microsoft Word, Excel, PowerPoint, Outlook and various computer programs and

Medical Billing Software, such as Misys, Medisoft, LeonardoMD and JDEdwards.

Knowledge of medical terminology and procedure/diagnosis codes.

EDUCATION:

1994-1998: R.B. Stall High School North Charleston, SC

2000-2001: Academy of Cosmetology Charleston, SC

2009-Present: Virginia College Online Birmingham, AL

Major: Healthcare Reimbursement – Associates Degree

RELEVANT EXPERIENCE:

7/2010-9/2010 Nationwide Recovery Systems Dallas, TX

Collections Specialist

Outbound/Inbound Call Center; Third-party collections for second-tier AT&T Mobility accounts.

3/2008-11/2008: American HomePatient Summerville, SC

Medicare Collector

Submit Durable Medical Equipment claims to various Medicare states.

Accounts Receivable; collect on unpaid claims and appealed claims.

Responsible for completing reports of AR and Bad Debt accounts.

Transmit electronic claims to Medicare for payment of claims.

Responsible for taking patient calls and advising them of their bills/co pays/equipment information.

Answering patient’s questions and returning phone calls within a 24 hour period.

Work Medicare denials and responsible for correcting claims and resubmitting claims back to

Medicare for payment in a timely manner, to prevent timely filing.

Attend monthly meetings to improve productivity.

Responsible for working correspondence/reports/credits/refunds.

7/2006-2/2008: Hill-Rom North Charleston, SC

Medicaid Co-pay Specialist

Submit Durable Medical Equipment claims to various Medicaid states.

Accounts Receivable; collect from various Medicaid states.

Responsible for correspondence and phone calls made to various Medicaid states for resolution on

claim payments.

Request and work adjustments and credit/re-bills on various claims; Back-up for co-workers

workload.

Attend team meetings to better overall team productivity.

Maintain workload of 300 or more accounts worked per week.

2005-2006: Pathology Service Associates North Charleston, SC

Account Creator

Data entry for Piedmont, SC clients. Key patients demographic information and medical charges

from various places of service.

Balance charges keyed daily.

Submit charges for payment.

2003-2005: Flex Check Cash Advance Charleston, SC

Assistant Manager

Managed and supervised cash advance center.

Qualified applicants based on income and processed applicant’s information for each cash advance

Accounting, bookkeeping, deposits, and collection calls and field calls maintained daily.

Strategize direct-to-the-public marketing plans, created various business partners to stimulate growth

and form a consistent customer base.

2002-2003: Perse Technologies North Charleston, SC

Accounts Receivable Specialist

Managed medical billing collection activities, participated and corresponded with major medical

insurance companies and hospital patients.

Communicated with hospital patients in resolving medical matters and payments.

Collected more than one million dollars in revenue per month from medical insurance companies,

referring doctors and hospital patients.

Maintained weekly and monthly reports of delinquencies, payments and productivity.

1999-2002: AT&T/Outsourcing Solutions North Charleston, SC

Collections Specialist

Collected on past due accounts and maintained various payment methods and arrangement

agreements with customers.

Trained and developed new associates, supervisor takeover for representatives and kept daily

tracking of team production.

Participated in various projects to improve overall team productivity and department status.

The ability to restore, restrict and activate local, long distance and Broadband Cable and telephone

services.

REFERENCES: Available Upon Request

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