High School System

**** *. ****** *** 605-***-****

Sioux Falls SD

*7106

Michelle Shyne

Objective To work for a company that has a strong team. Were

individual growth is possible and rewarding.

Experience 2004-Present Midco Call

Center Sioux Falls, SD

Call Agent

Work on inbound call system taking catalog orders.

Helping at the receptionist desk.

Meet monthly goals.

2002-2004 Household Credit Services Sioux Falls,

SD

Collector II

Worked on an outbound dialer system to make

collection calls.

Negotiated payment arrangements with cardholders.

Met all department goals monthly.

1994-2002 Gateway Sioux Falls, SD

Material Analyst

Worked on computer watching portable inventory,

made configuration for

remanufactured systems to be built on production

line.

Weekly spreadsheets of inventory that was in-house.

Ran reports and built databases.

1999-2002 Associates Sioux Falls, SD

Collector

Worked on an outbound dialer system to make

collection calls.

Negotiated payment arrangements with cardholders.

Performed Skip tracing and contacted attorneys when

needed.

Education 2005 - 2008 Kilian Community College

Sioux Falls, SD

Associates Degree in Chemical Dependency Counseling

1982 - 1986 Parker High School Parker, SD

High school Diploma.

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