Customer Service High School
Resume:
Maria C. Saucedo
Riverside, CA *2504
Home: 951-***-****
Cell: 951-***-****
**********@*******.***
Objective
To work in a challenging professional environment with opportunity for
growth.
SKILLS:
I have 5 years 7 months of training of clerical experience. Computer
literate: Proficient in MS Word, Excel, Internet, Data Processing, Type 35-
40 wpm, Bilingual: Fluent Spanish.
EXPERIENCE:
STOCKER
05/10/2010-06/04/2010
Redlands, CCI
Redlands, CA 92373
Office Assistant II
10/13/05-12/07/06
Department of Child Social Services
Riverside, CA 92507
. Work under minimal supervision. Receive legal documents to prepare
and examine for clerical error.
. Operate a variety of office equipment, including word processors,
computer terminals, duplicating machines, calculators, fax machines,
and printers.
. Prepared summons and complaint files to be serve for the first time.
. File, Prepare and maintain reports.
. Receptionist: answering a high volume of phone calls, provided
excellent customer service, e-mail, received and directed mail to the
corresponding person.
. Screening and Scanning Files.
. Filed mail, pulled cases, maintained logs on cases, routed files, file
microfilms, updated information, copied legal documents.
Data Entry Operator
1999-2004
Mexico Express
Riverside, CA 92506
. Process customer and account source documents by reviewing data for
deficiencies; resolving discrepancies by using standard procedure or
returning incomplete documents to the team leader for resolution.
. Managed the office once a week. Handled large quantities of money per
day. Competent in checks cashing and selling money orders. Spell
correctly and make accurate arithmetic calculations.
. Compare, sort, and file documents. Accurately observe and copy
written text and figures.
. Detect inaccurate or inconsistent data and information and followed
appropriate correction procedures.
. Follow oral and written instructions. Work under minimal supervision.
EDUCATION:
Career Technical Education (ROP)
01/26/09-06/11/09
9010 Magnolia Ave
Certificate: Medical Front Office
Riverside, CA 92504
> HIPAA Compliances and Confidentiality
> Patient Communication
> Effective Patient Scheduling
> Managing Office Correspondence
> Maintaining and Filing Patient Records
> Insurance Coding and Processing
> CPR Certified
Career Technical Education (ROP)
08/25/08- 01/22/09
9010 Magnolia Ave Certificate:
Medical Billing and Coding
Riverside, CA 92504
Cal State University of San Bernardino
2000-2005
San Bernardino, CA 92407
Received - B.A. Info. Mgmt: Business Administration
Ramona High School
1990-1994
Riverside, CA 92504
Received-High School Diploma
REFERENCE:
Personal and professional references available upon request.
Contact this candidate