Customer Service Sales

Timothy Brandt

**** *********** **. **********, ** 63033

314-***-****

*******@*******.***

Objective To obtain an Information Systems/Technology position

where I can use my computer and clerical skills.

Professional Microsoft Office Filing/Editing Accounting

Skills Microsoft Windows Typing (80+ wpm) Business Math

Office Procedures Business English

Telephone Skills Customer Service

Skills

Education 2007 - Current St. Louis Community College,

Microcomputer Application in Business

Windows-Advanced Topics

Microsoft Excel for Windows

Internet Fundamentals

HTML

Employment Developed ability to work in a fast-paced atmosphere

Skills Maintained excellent customer relations and developed

customer rapport

Diplomatically resolved customers complaints on

as-needed basis

Ability to follow instructions well and make decisions

with no supervision

Maintained all record-keeping procedures without error

Delegated responsibilities to employees to meet

company's expectations

Effectively developed telephone communication skills and

consistently met quotas

Employment History

Sales Associate - Tommy Hilfiger 10/08 -

12/08

Server - Tavern At Water's Edge 05/08 -

10/08

Server - Houlihan's 12/07 -

04/08

Server - California Pizza Kitchen 06/07 -

12/07

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