Customer Service Sales
Resume:
Latisha Hankins
Canton,Tx ***03
***********@*****.***
OBJECTIVE: Surgical Technologist seeking a position at a progressive and dynamic medical health center
that provides comprehensive surgical services to the community and region.
EXPERIENCE:
Presbyterian Hospital Aug. 08 to Nov. 08 Dallas, Texas
Surgical Technology externship
Assist with scrubbing and surgical procedures in general, vascular, plastics, ent, and genitourinary
Quickly and accurately setup counts.
Provide a sterile field in accordance to aseptic techniques.
Ensure the decontamination of instruments and equipment and properly dispose of contaminated
materials.
Exercise a working knowledge of medical terminology, surgical terminology, and hand signals used
during surgery.
Skills:
Clinical Rotations Aug. 08 to Nov. 08
Completed 120 surgical procedures in the first scrub role in the following specialties:
General Surgery (Whipple)
Ent (Radical Neck Dissection)
Neurology (Spinal Fixation)
Opthalmology (Lacrimal Duct Probing)
Orthopedic (Achilles Tendon Repair)
Peripheral/Vascular (AV Fistula Procedure)
Plastics/Reconstruction (TRAM Flap)
Genitourinary (Retropubic Prostatectomy)
Cardiothoracic (Pacemaker Insertion
Completed 500 clinical rotation hours.
Completed rotations in the following ancillary departments:
Preoperative Holding
Central Sterile Supply
Endoscopy Unit
Professional Experience:
Home Health Home Care Sept.08-Apr.09 Fort Worth, TX
Provider
Gives direct resident care such as bathing, dressing, and grooming of residents.
Explains procedures to residents before administering.
Assists residents as necessary in their activities of daily living.
Assists residents with bowel and bladder functions.
Assists residents in preparation for and transporting to appointments, activities and social programs.
Assists with lifting, positioning and transporting residents into and out of beds chairs, bathtubs,
wheelchairs, lifts, etc., in keeping with specific resident safety needs.
Keeps residents dry by changing gowns, clothing, linens, etc. when they become wet or soiled.
Maintains cleanliness of residents units, central bathing area, treatment and supply rooms, workrooms,
and linen closets.
Letstalk Jun.06-July.08 Grand Prairie, TX
Customer Service Rep
Cultivated client relationships, increasing customer satisfaction and repeat sales.
Applied marketing skills to increase sales of Sprint and Verizon phones
Maintain in-office calendar and training calendar, keeping track of schedules/appointment.
Answered phones, greeted and assisted visitors, and handled general administrative duties, such as filing,
faxing, copying and mailing.
Performed in-depth analysis to provide technical support.
Supplied unsolicited proposals to prospects detailing money saving options for optimizing networks to
expand business opportunities.
Radioshack Sept.03-Feb.06 Garland, TX
Assistant Manager
Cultivated client relationships, increasing customer satisfaction and repeat sales.
Greet and assist all visitors, including customers, potential customers, job candidates, vendors, and
internal personnel.
Responsible for opening and closing store area each day and making daily deposits
Keep track of daily interview schedule, which could include collecting application, or handing out
application. Contact managers when interviewee is ready.
Assist with special events and HR, coordination of meeting rooms, travel offices, possible travel
arrangements, and catering set up.
Sprint Feb.01-Nov.01 Fort Worth, TX
Senior Specialist, Technical Support
Performed in-depth analysis to provide technical support
Supplied unsolicited proposals to prospects detailing money saving options for optimizing networks to
expand business opportunities
EDUCATION:
Concorde Career Institute Oct. 07 to Nov. 08
Surgical Technology.
Dean list graduate.
Canton High School Aug.94 to May1998
Certification: CPR certified
A member of the Association of Surgical Technologists
Contact this candidate