Customer Service Technician
Resume:
Edward A. Sebrasky
Strongsville, OH 44136
******@*******.***
Summary
Experienced electronic technician in multiple areas of electronics. Certified A+ and Network+,
with classes taken in MCP and MCSA.
Qualifications
Excellent communication skills, outstanding organization skills, excellent multitasking and
problem solving skills.
Experienced technician in basic electronics, RF, calibration, field service, upgrades and
modifications, repair depot and technical service. Able to use oscilloscopes, multimeters, network
and spectrum analyzers.
Experienced PCB assembler, electromechanical assembler, wire harnessing, cabling, crimping,
MIL-SPEC soldering, inspection.
Experienced in computer setup, building, repairing, and technical service.
Professional Experience
3/2010 to 7/2010 - US Census Bureau, Brecksville, OH
Office Operations Supervisor
2nd shift supervisor in the Quality Assurance department. Managed up to 10 clerks. Other duties
include data entry, filing, customer service and reinterviews over the phone.
3/2006 to 3/2009 and 2/2002 to 5/2005 - Benchmark Imaging Group, Strongsville,OH
Service Technician
Field service at local and non local hospitals on X-ray equipment. Install and de-install RAD and
R&F rooms. Refurbished X-ray equipment in shop to include incoming inspection, initial testing,
repair, clean and paint, shipping and receiving. Responsible for upgrade modifications of dental
X-ray timers. Some technical service.
5/2005 to 3/2006 - GE Healthcare, Aurora, OH
Electronic RF Technician
Worked in the Service Department repairing RF coils for MRI's. Tested and repaired CTL coils
per test procedure using Network Analyzers, multimeters, and power supplies to component
level.
2/2001 to 11/2001 - Healthcare Imaging, Beachwood, OH
Refurbishing Technician
Refurbished X-ray equipment to include incoming inspection, initial testing, repair, and clean and
paint. Some field service repair and delivery and setup. Some technical service.
3/2000 to 7/2000 - Theshold Data Corp, Beachwood, OH
Computer Hardware Technician
Responsible for building new computers, repairing hardware issues and peripherals. Technical
service to outside customers with harware problems.
6/1998 to 11/1999 - Bird Electronics, Solon, OH
Electronic Technician
Tested and tuned RF filters for cell phone sites, Built and tested RF loads per procedure for RF
antennas. Tested and calibrated wattmeters and elements. Tested and troubleshoot PCB's to
component level. Assembled sub-assemblies, built wire harnesses, soldered components.
Education
New Horizons Computer Learning School - A+ and Network+ Certified
US Army Missile and Munitions School - Electronics certification
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