Project Sales
Resume:
Jody Kovachevich
Chesterfield, MO 63017
abkx7b@r.postjobfree.com
Professional Summary:
Senior Business Analyst with extensive experience delivering full lifecycle
application development projects. Business Analysis functions have
included requirements gathering and analysis; JAD Session facilitation; Use
Case creation including Diagrams; performing market and risk analysis;
creating all project documentation (training manuals, user guides, etc.);
coordinating and executing QA/Testing; training development and
facilitation; process and gap analysis; and facilitating all project
communication. Has the ability to translate the user's requirements into
documentation that developers can understand and use to write code along
with the ability to communicate developer's questions to the users so they
can understand the question. Extensive experience as a liaison between
development, project stakeholders, managers and external business users.
Additional responsibilities have included RFP response, functioning as the
first point-of-contact for escalated end user issues, change request
management and presentation creation and facilitation. Proven leader that
is recognized for handling high-pressure situations and tight deadlines in
a professional and effective manner. Excellent written and verbal
communication skills and the ability to interact with professionals at any
level of the organization from end-users to IT and business executives.
Possesses strong management and leadership skills and is capable of working
independently or as part of a team. Responds to ad hoc requests for support
and analysis.
Key Skills Summary:
Business Analysis: Business Analysis Cont. Tools/Technologies:
Requirements Gathering Gap Analysis MS Office: Word,
Excel, PowerPoint,
Outlook
Use Cases - including RFP Response MS Project
Diagrams
Function as a Liaison First MS Access
Point-of-Contact/Suppor
t
Project Documentation Process Analysis SQL
Market/Risk Analysis Project Communication Operating Systems:
QA/Testing Planning & Change Requests Windows NT/98/2000/XP
Execution
Training Development & Systems Analysis UNIX
Facilitation
Full Lifecycle Software Iterative Development Issue Tracking
development Methodology Software
Change Control Management JAD Sessions Pearl Scripting
Application Packaging Web Development Visio
Testing
Professional Experience:
NetEffects on contract to Protective Life Insurance (Short Contract)
Senior Business Analyst - Direct to Consumer Project March -
May 2010
Responsible for performing Business Analysis for the Direct to Consumer
project for Protective Life Insurance, which is a web based application
that allows a consumer the ability to purchase an extended warranty for
their vehicle, water craft, or RV from a web interface.
. Responsible for gathering and documenting requirements from the
stakeholders.
. Used Visio to design the Wireframe pages for the Direct to Consumer
website. Also determined the column naming convention along with the
column names for the database.
. Worked with the QA group to develop test plans.
. Met with developers on a regular basis to inquire on project status,
to review the User Interface interaction of their code while in the
alpha stage and to move the stable code into the testing phase.
Siemens PLM
Senior Business Analyst - Ship Design Application 2004 -
2009
Responsible for performing Business Analysis functions for a Ship Design
Application for NX CAD.
. Responsible for gathering and documenting requirements from the
stakeholders. Served as the primary liaison between stakeholders and
application development teams and gathered, validated, and documented
requirements for new application development projects and existing system
enhancements.
. Gathered, validated, and documented business requirements and systems
functionality specifications utilizing Use Cases - including diagrams,
key stakeholder interview, and JAD sessions. Translated end users'
requirements into technical specifications.
. Met with developers on a regular basis to inquire on project status, to
review the User Interface interaction of their code while in the alpha
stage and to move the stable code into the testing phase.
. Worked with the QA group to develop and execute test plans. Used an
internal bug reporting software to report and track bugs and fixes. When
necessary would execute the test plans.
. Performed Application Packaging testing to make sure licenses where being
managed correctly
. Responsible for creating, maintaining, and updating all project
documentation according to standards including on-line help. Also
created software training manuals and project documentation for internal
and external users.
. Responsible for ensuring that all project documentation was data
warehoused according to ISO 9000 methodology.
. Responsible for creating project presentations in MS PowerPoint.
Presentations were used by sales professionals for pre-client
presentations as well as for management. Also responsible for
facilitating presentations for user group meetings, for executives and
peers. Also facilitated training presentations for classroom, one-on-one
and webinars.
. Functioned as the first point-of-contact for end user issues. Worked
with users to clearly document issues and to recreate when necessary. If
the issue could not be resolved, performed change control tracking by
working with development to ensure bug fixes were completed, re-tested
and sent back to production. Kept management informed on issues at all
times.
. Identified project risk and assessed the project timeline impact when
customers requested additional enhancements. Negotiated with the
development team to get their agreement on when each enhancement would be
implemented into the software.
. Conducted GAP analysis to identify gaps between requirements, custom code
and the application. Recorded the gaps as enhancements to software and
issued change requests.
. Worked closely with programmers to develop detailed design
specifications.
. Served as liaison between Business Owners, End Users, IT Programming
staff and IT Management.
. Performed cost analysis to determine the most cost effective way to add
new functionality. Either to develop the functionality or work with a 3rd
party to create an interface to their software.
. Worked with Sales on pre-sales engagements. Gave presentations and
demonstrated the product.
. Negotiated with a software company to create an interface between their
software and ours.
. Presented bi-monthly status reports to management.
EDS/Unigraphics Solutions
Business Analyst - Sheet Metal & Composites 1998 -
2004
Responsible for performing Business Analysis and Application Support
functions for a NX Sheet Metals and Composites software.
. Responsible for creating project presentations in MS PowerPoint.
Presentations were used by sales professionals for pre-client
presentations as well as for management. Also responsible for
facilitating presentations for user group meetings, for executives and
peers. Also facilitated training presentations for classroom, one-on-one
and webinars.
. Functioned as the first point-of-contact for end user issues. Worked
with users to clearly document issues and to recreate when necessary. If
the issue could not be resolved, worked with development to ensure bug
fixes were completed, re-tested and sent back to production. Kept
management informed on issues at all times.
. Identified project risk and assessed the project timeline impact when
customers requested additional enhancements. Worked with the development
team to implement these enhancements changes to the software. Conducted
GAP analysis to identify gaps between requirements, custom code and the
application. Recorded the gaps as enhancements to software and issued
change requests.
. Responsible for gathering and documenting requirements from the business
users. Served as the primary liaison between customers and application
development teams and gathered, validated and documented requirements for
new application development projects and existing system enhancements.
. Gathered, validated, and documented business requirements and systems
functionality specifications utilizing Use Cases - including Diagrams,
key stakeholder interview, and JAD sessions. Translated end users'
requirements into technical specifications
. Responsible for ensuring that all project documentation was data
warehoused according to ISO 9000 methodology.
. Met with developers on a regular basis to inquire on project status, to
review the User Interface interaction of their code while in the alpha
stage and to move the stable code into the testing phase.
. Worked with the QA group to develop and execute test plans. Used an
internal bug reporting software to report and track bugs and fixes.
. Performed Application Package testing to make sure install scripts
functioned properly and that the licenses where managed properly
. Worked with Sales on pre-sales engagements. Gave presentations and
demonstrated the product.
. Responsible for creating all project documentation according to standards
including on-line help. Also created software training manuals and
project documentation for internal and external users.
McDonnell Douglas/GM/EDS
Business Analyst - Industry Services 1988 -
1998
Supported new customers through implementation of NX / Unigraphics CAD /
CAM / CAE / PLM software as member of several large account support teams.
. Responsible for gathering and documenting requirements from the business
users. Served as the primary liaison between customers and application
development teams and gathered, validated and documented requirements for
new application development projects and existing system enhancements.
. Gathered, validated, and documented business requirements and systems
functionality specifications utilizing Use Cases - including Diagrams,
key stakeholder interview, and JAD sessions. Translated end users'
requirements into technical specifications
. Met with developers on a regular basis to inquire on project status, to
review the User Interface interaction of their code while in the alpha
stage and to move the stable code into the testing phase.
. Worked with the QA group to develop and execute test plans. Used an
internal bug reporting software to report and track bugs and fixes.
. Responsible for creating all project documentation. Created an on-line
help tool using MS Word and worked with a developer to convert Word docs
into Robo-CAD. The help document was then integrated into the software
for the on-line help. Also created software training manuals and project
documentation for internal and external users.
. Responsible for creating project presentations in MS PowerPoint.
Presentations were used by sales professionals for pre-client
presentations as well as for management. Also responsible for
facilitating presentations for user group meetings, for executives and
peers. Also facilitated training presentations for classroom, one-on-one
and webinars.
. Functioned as the first point-of-contact for end user issues. Worked
with users to clearly document issues and to recreate when necessary. If
the issue could not be resolved, worked with development to ensure bug
fixes were completed, re-tested and sent back to production. Kept
management informed on issues at all times.
. Worked with Sales on pre-sales engagements. Gave presentations and
demonstrated the product.
. Identified project risk and assessed the project timeline impact when
customers requested additional enhancements. Worked with the development
team to implement these enhancements changes to the software. Conducted
GAP analysis to identify gaps between requirements, custom code and the
application. Recorded the gaps as enhancements to software and issued
change requests.
Education:
Western Illinois University
. MS Industrial Technology
. BS Industrial Technology
Organizations:
Member of the St Louis Chapter of the IIBA
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