SUMMARY
Goal-oriented, IT professional focused on results and customer
satisfaction. Extensive knowledge in planning, maintaining and building
data centers which scale as business grows. Result driven leader with
expertise in leading cross-functional teams in business or technical
projects. Renowned as a hands-on leader who collaborates, pays attention
to details, embraces change, coaches or mentors members and facilitates
the use of new technology.
Experience:
Glory USA Inc., West Caldwell, New Jersey
Lead Infrastructure Architect / Project Leader
09/2006-Present
Extensive knowledge in planning strategically aligned data centers which
scale as business grows. Develop, document, implemented, and maintain
policies, procedures and associated training plans adhering to ITIL
standards, SOXand JSOX. Proactively monitor data center performance and
develop trends reports that confirm decisions to add or reduce capacity.
Implemented automation of system deployment/provisioning of new servers and
desktops. Oversee Tier 1 - 4 (NT, 2000, and 2003) servers,
Cisco/Juniper/SonicWall infrastructure (LAN/WAN), Enterprise security
platform (Trend advance Neat suite), Ms Hyper-V, Email (Lotus Notes 3.X-6.X
/Exchange5.X-2007), Legacy Citrix MetaFrame environment, Storage works, MS-
WSS 2-3X, MS-MOSS 2003-2007, StarWinds iSCSI Storage SAN, Blackberry
Enterprise Severs 2.X-4.5 (BES), desktop support and deliver technology
projects.
Achievements
. Responsible for designing, implementing, monitoring and managing the
companies Active Directory, Email, SharePoint, SharePoint Service 2.X-
3.X, ISS, Apache, Ajax, MS-SRS, OpManager, HelpDesk Plus, ADManager,
WSUS, and Etc.
. Identified all infrastructure costs for the development of a 500
Thousand dollar Budget.
. Overlooked infrastructure budget and managed costs as needed.
. Designed and implemented successful Windows NT to 2000 and then 2003
migration with no unscheduled downtime and no IT overtime (impacting
300 PC and 39 servers nationwide.
. Redesigned Legacy logon scripts into one single multi use VB-Scripts
for the automation of application installation, network logon scripts,
notification of password expiring, and PC inventories.
. Designed, tested, implemented and migrated 230 Gigabytes of Email for
Lotus Notes to Exchange over a 2 day weekend with no downtime.
. Design with vendors and implemented nationwide MPLS network with a
remote client VPN System increasing remote works efficiency by 35%.
. Implemented a collaborative system with WSS and MOSS which provide
increased project completion by 25%.
. Employed an issues ticketing system that provided issue tracking,
system inventories, part purchasing approval process, inventory life
cycle, contract management, and knowledge base.
. Orchestrate a device management system that proactively monitored
system, services, and process flows for their health, reducing
downtime by 30% (we ID issues before they happened).
. Design, tested, implemented a trend analysis reports that assisted in
justifying upgrades for 20 servers and bandwidth for 3 sites.
. Sourced and implemented 4 DNS, 3 DHCP, 1 MOSS, 1 WSUS, 2 WSS, 4 SQL
2000-2005, 8 ISS, 2 FTP, 2 NAS, 1 SAN, and 7 AD servers.
. Manage and maintained 4 SQL servers (SQL 2000, 2005, 2008 Std-Ent.)
. Manage and maintain 4 Terminal server 3 legacy Citrix MetaFrame
servers.
. Developed power scripts for simple server/workstation security
automation.
Wm. Wrigley Jr. Company (L.A. Dreyfus Company), Edison, New Jersey
Lead Infrastructure Engineer / Project Leader
09/1996-9/2006 Superior knowledge of IT operation, strategic
alignment, project plans (scopes, timelines, project budgets, resource
allocation and deliverables), risk management, goal development,
procedures, adhering to industry best practices, presentations, statements
of work, budgets, and proposals. Broad computer/network operations
experience in data centers with mixed computing systems consisting of
Windows Active Directory, UNIX, and Novell. Developed and implemented
various automated business improvements. Oversee IT operational
infrastructure, desktop support and delivery of technology projects while
adhering to SOX rules. Created and presented presentations to Board of
Directors, Wrigley executives, and Dreyfus Strategic Planning Team.
Achievements
o Answerable for NJ and IL "IT Operational Costs" of a 1.6 million
dollar North Eastern Regional IT budget.
o Overlooked infrastructure budget and managed costs as needed.
o Responsible for extending the Active Directory Schema for the
implementation of MS Exchange 2003, HP Light-Out Processor, MOM, and
SMS.
o Devise a trend analysis reports using MS- MOM that justified
implementing a Lights-Out Datacenter for Wrigley's North Eastern
Regional IT department.
o Use ADSI Edit to modify the size of Exchange store sizes.
o Implemented a fully functional test domain for testing modification
before moving to production.
o Assisted in the implementation of Iplanet for 3 New Jersey Locations
that hosted 400 employees.
o Designed a successful Windows 2003 migration with no unscheduled
downtime and no IT overtime (impacting 5,000.00 PC and 200 server
world wide)
o Implemented lights-out and secured data center under budget by using
employees instead of outside contractors
o Designed, budgeted, and successfully implemented a 100 base LAN for a
42 acre manufacturing campus
o Developed a repository for IT procedure which encouraged knowledge
transfer and fostered skills development for peers and personnel
o Analyzed help desk database for common issues and developed solutions
that reduced service requests by 50%
o Developed ad-hoc VB-Scripts for the automation of application
installation, network logon scripts, remote logon scripts,
notification of password expiring, and WMI PC inventories.
Systems Administrator, (09/1996-05/1999)
Responsible for rolling out a regional Active Directory pilot for the
Wm. Wrigley Jr. Company. Hands-on Administrator that optimized,
secured, and supported internal Windows Active Directory, UNIX, and
Novell, and LAN/WAN infrastructure. Maintained single-sign with out of
the box service provided by Lotus Notes and QAD. Maintained data files
and monitored system configuration to ensure data integrity and
security. Designed, updated, documented, and maintained daily backup
system for disaster recovery.
Achievements
o Designed an AD Platform used as the template for the Global rollout of
AD for the WM. Wrigley Jr. Company.
o Responsible for managing legacy NOS's and intergrading them with
Active Directory.
o Implemented a mobile DR Data Center for all critical system.
o Modeled Wm. Wrigley Jr. AD with Ms-Adam before getting company buy-in
to this project.
Additional Experience:
Field Engineer, Vitronics Incorporated, Eatontown, New Jersey,
09/1994-09/1996
Responsible for the ongoing maintenance and repair of the PCs on 350+-
node Novell LAN, Unix, Macintosh environment and set-up and
configuration of newly acquired PCs. Worked closely with the site LAN
manager in the support of all network integration. Designed and
configured twelve departmental Novell servers.
Electronic Electrician, Southern Container Corporation, Dayton, New
Jersey, 02/1994 - 09/1994
Coordinated automated equipment installation with vendor and designed
preventive maintenance procedures. Programmed ladder logic code for PLC
across three shifts on-site and remotely.
Computer Bench Technician, Cenfonix Tech. (USA Inc.), Edison, New
Jersey, 03/1993 - 02/1994
Coordinated help desk and manufacturing activities.
R&D Technician, Megamation, Inc., Princeton, New Jersey,
02/1991- 03/1993
Provided PC, LAN, and component level support for the R&D engineering
staff of a robotics manufacturing company.
Education:
Thomas Edison State College, Trenton, New Jersey,
09/2002 - 05/2008
Currently pursuing Bachelor's Degree in Business Administration, GPA
3.0
Brick Computer Science Institute, Brick, New Jersey,
09/1989 - 01/1991
Certificate Program in Data Processing
Technical Skills:
Hardware
Work Stations All major IBM compatible brands
Servers HP, Dell, Compaq and all major IBM compatible brands
NAS HP, Compaq, Dell, Iomega and NetApp
SAN HP, StarWind, EqualLogic (PS4000)
PDA (H.H.T.) Intermec, HandSpring, Palm, Sony, Symbol, Blackberry
and IPAQ
Network Hardware Cisco, HP, 3Com, Sonicwall, Adventail, Allied Telesyn.
Netgear and WellFleet
Wireless Access Intermec, Cisco, Linksys, Dlink, and many other 802.X
Points and Open Air Models
Telecom Systems Lucent, Avaya, Mytel, Coretel, Walker and Cisco
Convergence Cisco VOIP AltiGen, Linksys VOIP, Asterisk and Avaya
Equipment VOIP
Software
Project-Management Ms-Project, Six Sigma, MiniTab 14, KT (Kepner Tregoe),
Tools Ms Share Point, PMPoint, SharePoint teams, and Lotus
QuickPlace
Productivity Tools Ms-Access, Ms Office, Ms Outlook, Visio, and Lotus
Notes
Design Tools AutoCAD, Visio, Party CAD and Auto Sketch
Business Software Dynamics Great Plains (6.5 -9.X), QAD, SAP, PeopleSoft,
ERPStats, Open4, Pilgrim, PowerWay, FBO's MLS,
Doc-e-Serve, TimeTrak, StarLIMS, MicroMan, QTS (QMS)
and Crystal Reports
Programming Progress, C++, ASP, JavaScript, Intellisync MobileApp
Designer and Ms-SQL Query
Web Design Tools Dream Weaver, Ms-FrontPage, Adobe Premier, Adobe
PhotoShop, Adobe After Effects and Fireworks
Servers OS Ms-Windows NT-2003, VMware, Citrix, Unix, Novell,
Progress, Exec, -MOM, Ms-SUS, Ms-SMS, Ms-SQL, MOSS,
WSS, OpManager, Solar Winds, Service desk Plus, HP Open
View, IIS, FTP, DHCP,WINS, DNS, Notes, SMTP, AIX,
Solaris and Linux
Email Severs Lotus Domino 4X-6X and Ms Exchange 5.X - 2007
PDA Software Eagle Technology RF, Intellisync Mobile Suite,
Satellite Forms v.5.2 and Intellisync Handheld
Enterprise, Enterprise Severs 2.X-4.5 (BES)
Other Languages:
Fluent in Portuguese, conversational in Spanish, and some knowledge of
French
Memberships:
Current Member of the IEEE and IEEE Computer Society