Customer Service Manager
Resume:
JERRY L BURNS JR
abkx6w@r.postjobfree.com
EXPERIENCE:
*/**** - */**** ********** Dist Co Wilsonville, WA
Trailer Mechanic - Complete PM Service and inspection on trailers,
Make note of any and all repairs needed to unit. Perform repairs to
trailers, Brakes, Wheel Seals, ABS systems, Lights, Cross members, Hinged
door replacement, Gator plate repair, etc.
Perform drive up repairs as needed during swing and weekend hrs.
(FOR PERFORMANCE REFERANCE PLEASE CONTACT)
JEFF ALEXANDER - MAINT MANAGER - 503-***-****
DAN POINTER - TRAILER MANAGER - 503-***-****
11/2009 - 8/2010 J&K Distributors Huntington Beach, CA
Area Sales Manager - Maintain and build customer relations while
ensuring the best customer service possible. Place orders and oversee new
schematics in customer locations.
03/2009-07/2009 DBA Construction Phoenix, AZ
Operator - Operate rough Blade, Excavator, Loader, Backhoe, for
various commercial projects. Service Equipment after shifts and help with A
and B services.
09/2008-2/2009 Crane Rental Services Tempe, AZ
Operator / Driver-Operate 40 ton truck mount hydraulic crane drove
truck when needed for support of larger crane. Service and maintain Crane
and Tractor trailer per DOT regs.
12/2004-9/2008 Stanley Contracting Tempe, AZ
Project Supervisor / Operator - Supervise project site and operate
equipment for Wet Utility Projects.
4/2002 - 11/2004 Allied Ind. Mesa, AZ
Frontload Driver / Operations Supervisor - Ran daily routes for
Commercial and Residential waste collection. Interviewing of prospective
employees, and hiring the applicants I felt would be the best additions to
the company. Create and maintain DOT files on all drivers. Monitor drivers
to ensure safe and efficient service. Safety meetings were held monthly to
reinforce the importance of safe operation, not only for driver's safety
but that of the general public. As safety committee chairman I would
schedule meetings and oversee all accident and incident investigations.
(Landfill operator and supervisor) Filled in when necessary at Landfills.
1/1999 - 3/2002 Empire Excavation Payson, AZ
Operator / Driver - Operate Excavator, Dozer, Loader, Scraper,
Backhoe, Bobcat, Dump Truck, and Water Truck for various Commercial and
Residential projects. Roadways, Drainage Systems, Pads, Water ways for
mining Facilities, Wet and Dry Utilities.
12/1991 - 11/1998 B.F.I Lakeland, FL
Driver / PM Mechanic - Drove Roll off for commercial and private waste
disposal. Maintained trucks A and B PM Services per DOT regs, also did
other light mechanical jobs that Mechanics were to busy to handle.
5/1987 - 10/1991 D& L Construction Taft, CA
Driver / Operator - Drive End Dump and Vacume Truck, Operate
Backhoe, Loader, Excavator, for various types of projects in the oilfield
industry.
EDUCATION:
6/1986
Mountain View High Mesa, AZ
TRAINING:
First Aid / CPR Mesa, AZ
Environmental Management Atlanta, GA
Essentials of Safety Santa Barbara, CA /
Phoenix, AZ
Managing for a Productive Environment Phoenix, AZ
Creative Leadership Phoenix, AZ
Customer Service Phoenix AZ
Essential Sales Tools San Diego, CA
I
believe that people learn something from everyone they meet. People make
mistakes everyday at some level in their life. They say that we learn from
our mistakes and that is what makes us human. Some people say that they are
experts in their field; I myself feel that I am a student in life and learn
everyday. If you don't take chances you don't make a mistake, which means
your not living or learning.
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