Customer Service Project Manager

S. Elaine Stafford

*****************@*****.***

Phone: (623) 340 – 2951

Profile: Seeking a customer service related position which will permit me to increase my experience and

knowledge in the retail industry and will enable me to utilize my current knowledge.

Elite Fitness - Personal Trainer June 2010

• Assessing clients fitness needs

• Provided written fitness programs

• Guided clients through workout routines

• Managed scheduling and general administrative duties

• Marketing and sales

• Project manager for various group fitness projects

Comfort Keepers - In home Care Taker Jan 2009

• Provided necessary non-medical care to clients

• Managed administrative duties within the office

• Assisted with care taker scheduling

• Managed billing of medical claims

L A Fitness – Personal Training Sales April 2008

• Responsible for scheduling sales presentations

• Facilitated initial personal training session

• Contracted clients for personal training sessions

• Managed new client database

• Responsible for marketing and sales

Native New Yorker – Waitress May 2007

• Responsible for being a hostess to customers

• Managed orders from customers

• Customer Service

• Cashier

Education

Glendale Community College – Certificate in Personal Training 2007

University of Phoenix – Bachelors in Business Management 2004

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